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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives
Job Description
The Ritz-Carlton Orlando Grande Lakes is a prestigious luxury hotel located in Orlando, Florida, providing exceptional guest services and accommodations. As part of the renowned global Ritz-Carlton brand under Marriott International, the hotel is committed to delivering unparalleled luxury experiences that exceed guest expectations. The establishment exemplifies the highest standards of hospitality with a focus on comfort, elegance, and personalized service. They are recognized worldwide for their dedication to quality and their uniquely caring approach to guest relations, which fosters lasting memories for visitors from around the globe. The Ritz-Carlton Orlando Grande Lakes offers a stimulating, inclusive work environment that... Show More
Job Requirements
- High school diploma or equivalent
- no prior related experience required
- no supervisory experience required
- no licenses or certifications required
- ability to stand, walk, or sit for extended periods
- ability to move, lift, push, or drag objects weighing up to 25 pounds
- must uphold company policies and appearance standards
- ability to communicate effectively and professionally
- willingness to perform assigned duties and support team objectives
Job Qualifications
- High school diploma or equivalent GED
- strong communication skills
- customer service orientation
- ability to work in a team environment
- professional appearance and demeanor
- basic knowledge of food and beverage service
- ability to follow company policies and procedures
- capacity to manage multiple tasks efficiently
- attention to detail
- willingness to learn and apply Ritz-Carlton Gold Standards
Job Duties
- Control seating availability in the club lounge
- maintain cleanliness and condition of bar area, furniture, and tables
- prepare and serve hot, cold, and alcoholic beverages
- stock ice, glassware, and provisions
- anticipate and communicate replenishment needs
- wash dishes and kitchen utensils
- complete opening and closing tasks
- secure liquor, beer, wine, refrigerators, cabinets, and storage areas
- document relevant departmental information
- manage extra food requests and communicate special needs to kitchen
- report accidents, injuries, and unsafe conditions
- comply with company policies and procedures
- maintain professional appearance and uniform
- protect company proprietary information and assets
- greet and recognize guests according to company standards
- anticipate and meet guest service needs
- assist guests with disabilities
- communicate clearly and professionally with guests and team
- support positive work relationships and team goals
- adhere to quality assurance standards
- perform physical tasks such as lifting up to 25 pounds and standing or walking for long periods
- carry out additional reasonable duties assigned by supervisors
Job Criteria
Experience
No experience required
Job Location
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