Club Cocktail Server, Great American Ball Park

Delaware North Sportservice is a renowned hospitality and food service company that operates concessions, premium dining, and retail services at some of the most iconic venues worldwide. At the Cincinnati Reds' Great American Ball Park, Delaware North has been a trusted partner since 1936, delivering exceptional guest experiences through high-quality service, unique local craft beer selections, and chef-inspired menu options. This family-owned company, with over 100 years of legacy, is dedicated to providing a dynamic work environment that supports both personal and professional growth. Delaware North prides itself on fostering a positive workplace culture that values every team member, reflecting its long-standing commitment to diversity, equity, and inclusion. The company offers extensive opportunities across various sectors including sports, gaming, hotels, and national parks, making it an exciting place for individuals passionate about hospitality and customer service to build their careers.

The role of a Cocktail Server at Great American Ball Park in Cincinnati, Ohio, is a seasonal, tipped position with a starting pay rate of $11.43 per hour. This position is crucial in enhancing the guest experience by delivering attentive and knowledgeable service in lively, fast-paced environments. As a Cocktail Server, you will be responsible for communicating drink specials, answering questions about beverages, and taking precise beverage orders. You will need to serve alcoholic beverages responsibly, adhering strictly to all alcohol service policies, including verifying guest identification. Entering orders accurately into the point-of-sale system, picking up drinks from bartenders, and delivering them promptly to guests are essential functions of this role. Additionally, you will observe guests to ensure their needs are met, respond promptly to requests for additional service, and handle payment processing or direct customers to the cashier.

This role requires candidates to be at least 19 years old, capable of working efficiently under pressure, and familiar with standard drink recipes and various alcohol brands. Candidates do not need formal education or prior experience, although basic math skills and a customer-oriented attitude are important. The physical demands include standing, walking, bending, carrying trays up to 35 pounds, and possessing adequate visual and auditory ability to handle orders and transactions effectively. Shifts include days, evenings, weekends, holidays, and special events, offering flexibility for those seeking seasonal employment. Delaware North supports its employees with comprehensive benefits including weekly pay, training and development opportunities, employee discounts, and flexible work schedules. Eligible team members may also access health, dental, and vision insurance, 401(k) with company match, paid vacation, parental leave, and tuition reimbursement programs. Joining Delaware North means becoming part of a global hospitality legacy committed to delivering great times in great places while advancing your career in a supportive and inclusive environment.