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Clinic Services Specialist 2 - Medical Receptionist

Job Overview

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Compensation

Hourly
Range $21.25 - $30.39
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Benefits

Competitive health benefits
Free parking
Convenient locations
Employee Discounts
Fun employee engagement activities
Growth and career pathways
Supportive and inclusive work environment

Job Description

Legacy Health is a community-focused healthcare organization dedicated to providing exceptional care and service to patients across the Portland Metro area, Southern Washington, and the Willamette region. Known for its commitment to health and well-being, Legacy Health operates numerous clinics and facilities aimed at creating a positive impact on the lives of patients, employees, and the broader community. The organization prides itself on fostering an inclusive and supportive work environment where growth, innovation, and collaboration are highly encouraged. With a mission centered around doing the right thing for people and communities, Legacy Health stands as a leader in healthcare services, blending compassionate patient care with advanced medical practices and comprehensive support systems for both patients and staff.

Join our team as a Clinic Services Specialist and become the welcoming face of Legacy Health. This role is designed for individuals passionate about healthcare, who understand the importance of making a positive first impression on patients walking through the clinic doors. As a Clinic Services Specialist, you will play a crucial role in the daily operations of the clinic by managing patient appointments, verifying insurance, assisting with registration, handling co-pay collections, and providing support to front-office operations. This position requires a self-directed and proactive individual who thrives in a demanding environment and is capable of prioritizing complex tasks with discretion and professionalism.

The Clinic Services Specialist acts as a vital link between patients, physicians, and the healthcare team, ensuring smooth workflow and excellent service delivery. Your duties will include a range of responsibilities such as scheduling appointments accurately, verifying patient insurance details, balancing daily and weekly financial deposits related to co-payments, and assisting with limited coding and charge entries. Beyond administrative tasks, you will be a resource for your colleagues, stepping in to mentor and problem-solve independently when necessary.

This role is perfect for those seeking growth and new opportunities within the healthcare field. Legacy Health offers a supportive environment with access to a broad network for career advancement and leadership opportunities in the front-office setting. Employees benefit from exposure to multidisciplinary teams and diverse job functions, opening doors to future roles in the revenue cycle and beyond. Legacy Health prioritizes work-life balance and well-being, offering resources and an inclusive culture where every team member’s voice is valued.

Compensation for the Clinic Services Specialist role ranges from $21.25 to $30.39 per hour, reflecting the importance of the position in delivering patient-centered services and administrative excellence. If you are a motivated individual with strong communication, keyboarding skills, and a passion for healthcare, we encourage you to apply and join Legacy Health’s mission to provide exceptional care and make a difference every day.

Job Requirements

  • High school diploma or equivalent
  • Minimum one year of healthcare experience or equivalent education
  • Ability to perform complex scheduling and insurance verification tasks
  • Strong communication skills
  • Keyboarding and electronic system navigation skills
  • Ability to work independently and prioritize tasks
  • Passion for patient-centered service

Job Qualifications

  • High school diploma or equivalent
  • Minimum of one year of healthcare experience or equivalent education in admitting, medical records/health information, clerical support, or familiarity with medical terminology
  • Strong communication skills
  • Keyboard skills and ability to navigate electronic systems applicable to job functions
  • Preferred BLS certification
  • Self-directed and able to take initiative
  • Passion for healthcare and commitment to patient-centered service

Job Duties

  • Scheduling patient appointments with accuracy and care
  • Verifying insurance and handling patient registration
  • Managing co-pay collections and balancing daily/weekly deposits
  • Supporting front-office operations and serving as a resource for colleagues
  • Assisting with limited coding and charge entry as needed
  • Mentoring others and problem-solving independently
  • Interfacing with physicians and other staff regularly

Job Criteria

Experience

No experience required


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