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Unity Care NW logo

Clinic Receptionist - Ferndale

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $22.71 - $26.71
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid holidays
Paid Time Off
Paid sick leave

Job Description

Unity Care NW is a private, non-profit, federally qualified health center (FQHC) dedicated to serving the greater Whatcom County area since 1982. With clinics located in Bellingham and Ferndale, this organization provides comprehensive primary medical, behavioral health, dental care, and pharmacy services to a diverse, often underserved patient population across all ages. Employing over 300 compassionate professionals, Unity Care NW operates with a mission to increase healthy life years for the individuals and communities it serves. The organization values respect, integrity, accountability, collaboration, and innovation, which it strives to embody in all aspects of its work, fostering a positive and... Show More

Job Requirements

  • Possess basic written and verbal communication skills computational and computer skills and mathematical knowledge at level typically acquired through completion of a general studies high school program
  • Associates degree or technical certificate preferred
  • One year of customer service experience utilizing data entry skills preferably in medical or dental office setting
  • Experience dealing with underserved populations and cultural competency a plus
  • Proficiency and familiarity with payment systems and Microsoft Word and Outlook
  • Keyboarding speed of 35-40 wpm and data entry skills accuracy is essential
  • Demonstrates proficiency with electronic clinical systems including EMR and scheduling systems

Job Qualifications

  • Associates degree or technical certificate preferred
  • One year of customer service experience preferably in a medical or dental office
  • Familiarity with payment systems and Microsoft Word and Outlook
  • Keyboarding speed of 35-40 words per minute and strong data entry accuracy
  • Proficiency with electronic clinical systems including EMR and scheduling software
  • Experience working with underserved populations and cultural competency a plus
  • Basic written and verbal communication skills and computational ability

Job Duties

  • Provide a welcoming and positive check-in experience to patients and visitors
  • Manage appointment scheduling and clinic patient flow
  • Accurately enter data and process payment transactions
  • Demonstrate proficiency with electronic clinical systems including EMR and scheduling software
  • Communicate effectively with patients, staff, and community members
  • Support collaborative team efforts and uphold organizational values
  • Occasional coverage for Saturday clinic shifts in Bellingham

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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