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Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
Employee assistance program
short-term disability
long-term disability
Life insurance
Tuition remission benefit
Retirement Plan
Job Description
University of Detroit Mercy is Michigan's largest and most comprehensive private university, known for its rich tradition of academic excellence and commitment to diversity. As an independent Catholic institution, it is sponsored by the Sisters of Mercy and Society of Jesus, offering a dynamic and inclusive environment that fosters intellectual growth and community engagement. The University prides itself on providing a supportive educational atmosphere that prepares students for success in their professional and personal lives. Within its extensive academic offerings, the University supports a variety of specialized institutes, including the renowned Eye Institute where clinical services and education intersect to... Show More
Job Requirements
- a high school diploma or GED
- lifting light weight objects (1 to 10 pounds) with no repetitive bending or stooping
- ability to work in a favorable office environment
Job Qualifications
- experience as a clinic receptionist or in a similar administrative role
- strong communication and interpersonal skills
- proficiency with electronic medical records (EMR) and electronic health records (EHR) systems
- working knowledge of insurance verification, billing, and payment processing
- ability to multitask in a fast-paced clinical setting
- attention to detail and accuracy in data entry
- commitment to patient confidentiality and compliance with healthcare regulations
Job Duties
- answering telephones
- patient check-in and check-out
- collecting patient demographic and insurance information
- insurance verification
- payment collection and posting charges/payments to EMR
- daily deposit balancing and preparing bank deposits
- scheduling and confirming patient appointments
- triaging incoming calls and managing missed appointments
- assisting interns and faculty with insurance, billing, coding, and EHR related queries
- maintaining cleanliness and presentation of the front desk and waiting room
- communicating effectively and professionally with patients, faculty, students, and staff
- participating in clinical risk management, quality assurance, compliance, and infection control programs
Job Criteria
Experience
No experience required
Job Location
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