Client Executive 2 (Single Client)

Sodexo is a global leader in quality of life services, partnering with its clients to deliver integrated solutions in food service, facilities management, and other essential services. The company places a strong emphasis on enhancing the daily experiences and well-being of individuals by focusing on operational excellence and innovative service delivery. Sodexo's commitment to diversity, inclusion, and equal employment opportunity creates a supportive workplace culture where employees can thrive and contribute meaningfully to the communities they serve. Within this global framework, Sodexo collaborates with many high-profile clients, including major healthcare systems, to ensure that comprehensive, reliable, and effective service solutions are provided continuously.

One of Sodexo's esteemed partners is Hackensack Meridian Health (HMH), a prominent American healthcare network headquartered in Edison, New Jersey. HMH is renowned for its integrated network of academic centers, acute care facilities, and research hospitals geared toward delivering cutting-edge healthcare services across New Jersey. By unifying numerous healthcare providers, HMH aims to streamline healthcare delivery, enhance patient outcomes, and foster innovation throughout its extensive network.

The Client Executive II (Single Client) role at Sodexo involves leading the strategic food service operations at Hackensack Meridian Health's Central and North New Jersey locations. This position is pivotal in sustaining and growing Sodexo's partnership with HMH by overseeing operations across 10 Health locations while ensuring service excellence, operational efficiency, and financial performance. The Client Executive II is entrusted with being a trusted advisor to hospital leadership, coordinating various activities including financial management, policy compliance, employee development, and contract fulfillment.

In this role, the executive will be responsible for delivering predictable, reliable, and repeatable service commitments aligned with Sodexo's quality standards. The responsibility also spans building strong stakeholder relationships, managing unionized workforces, and leading large frontline teams in a dynamic healthcare environment. Operational KPIs and contractual obligations must be met or exceeded, alongside driving patient satisfaction through exemplary food service operations.

Financial stewardship is a core component of this position, requiring the development and management of annual business plans and budgets while monitoring financial outcomes to ensure sustainability and growth. Moreover, the executive will play a vital role in identifying opportunities for business development within existing client relationships, contributing to Sodexo’s strategic ambitions in healthcare food services. Leadership development is emphasized, with a focus on mentoring frontline leaders and management teams to foster a culture of excellence and continuous improvement.

Candidates for this role should bring extensive healthcare food service leadership experience, demonstrating proficiency in managing complex, multi-unit operations and union labor relations. Strong communication skills, the ability to build collaborative partnerships, and a proven track record in achieving financial and operational goals in healthcare settings are critical for success. Sodexo values leaders who embrace diversity, drive innovation, and are committed to creating an environment where every employee is respected and empowered.

This is a full-time position with compensation reflective of the candidate’s education, experience, and skills. Sodexo offers a comprehensive benefits package designed to support employees’ health, financial security, and professional growth. This role represents an exceptional opportunity for a dedicated professional to make a significant impact on healthcare food service operations in a leading healthcare system within New Jersey.