Client Concierge: Part Time

It’s A Secret Med Spa is a distinguished nationwide medical spa dedicated to empowering individuals by enhancing their natural beauty through advanced aesthetic treatments. Specializing in high-performance injectables, cutting-edge lasers, and a variety of other state-of-the-art aesthetic services, It’s A Secret Med Spa creates an environment where clients feel confident, rejuvenated, and unstoppable in their everyday lives. With multiple locations across the country, this elite medical spa is known for its commitment to quality care, innovation, and outstanding customer experience. The company’s culture is one of passion, positivity, and polish, fostering a welcoming atmosphere where both clients and employees feel appreciated and supported. Employees at It’s A Secret Med Spa become part of a big, fabulous family, where their skills are not only valued but also continuously developed, ensuring professional growth and job satisfaction.

The role of Client Concierge at It’s A Secret Med Spa is essential in maintaining the exceptional service standards that the company promises its clients. Serving as the warm and friendly face of the spa, the Client Concierge is responsible for greeting clients both in person and over the phone, providing basic education about the wide array of services offered, and managing front desk activities with efficiency and grace. This position demands a polished interpersonal approach, attention to detail, and the ability to multitask while maintaining a professional and clean environment throughout the facility. The Client Concierge assists providers and managers by scheduling appointments, managing the appointment books, ensuring the point-of-sale system is accurately maintained, and overseeing inventory to keep supplies well-stocked. This role is not just about administrative duties; it’s about creating a positive, welcoming atmosphere that enhances the client’s overall experience at the spa. As a vital part of the team, the Client Concierge must comply with company policies to streamline operational processes and maintain confidentiality in line with HIPAA regulations.

This opportunity boasts a competitive base salary combined with commission, incentivizing high performance, alongside excellent benefits such as paid time off, multiple health insurance plan options including dental and vision, employer-paid short and long-term disability, employee discounts, 401k retirement plans, tuition reimbursement, and a referral bonus program. Individuals who thrive in fast-paced, client-oriented environments, and who are passionate about wellness and beauty, will find this role highly rewarding and a perfect fit to further their career in the medical spa industry. Joining It’s A Secret Med Spa means becoming part of a forward-thinking and supportive company that values its team and invests in their growth and well-being.