CityWalk Food Busser - (Expired Job)

Los Angeles, CA, USA|

This job is no longer active

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Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $19.00

Benefits

Complimentary admission to Universal Studios Hollywood and all Universal Theme parks

Earn complimentary tickets for your friends and family

Discounts on food and merchandise

Special events for employees (preview nights for new attractions/events)

Building lifelong friendships

Resume building workshops

growth opportunities

wellness programs

Job Description

Universal CityWalk is a vibrant entertainment and dining district located adjacent to Universal Studios Hollywood. This dynamic hub is home to an array of music venues, diverse shopping options, and a wide selection of restaurants offering various cuisines. Catering predominantly to locals who enjoy spending their evenings out, the environment at CityWalk buzzes with energy and excitement. The venue draws a diverse crowd from around the world, making it a culturally rich and immersive place to work. With multiple entertainment blocks, retail stores, and culinary establishments, CityWalk offers an engaging workplace filled with opportunities to explore different venues and gain exposure to varied customer interactions.

Joining Universal CityWalk as a CityWalk Busser means becoming a key player in delivering exceptional guest dining experiences. In this role, you will support the operations team by setting tables, placing and replenishing silverware and condiments, and ensuring all sanitation and safety policies are rigorously followed. Your diligence and attention to detail will help maintain a clean, organized, and inviting atmosphere in all dining areas. You will be responsible for clearing and cleaning tables, chairs, and surrounding spaces to create an ambiance that encourages guests to relax and enjoy their meals.

This fast-paced role requires excellent teamwork and guest service skills, as you will often interact directly with guests from different backgrounds and cultures. Your contributions will help create memorable dining experiences and enhance the overall atmosphere at CityWalk. The position offers not only practical work experience but also growth opportunities in a supportive, fun environment where career development is encouraged. You will gain valuable skills in customer service, operational efficiency, and hospitality management, all while being part of an exciting, entertainment-focused destination.

The position comes with benefits such as complimentary admission to Universal Studios Hollywood and other Universal theme parks, discounts on food and merchandise, and access to special events including preview nights for new attractions. Employees can enjoy exclusive tickets for friends and family, wellness programs, resume-building workshops, and opportunities to build lifelong friendships. Working at Universal CityWalk means being part of a team that values excellent guest service and fosters a positive work culture. The position pays $19 per hour plus tips and requires a valid California Food Handler certificate before the first day. This role is ideal for individuals who are energetic, customer-focused, and thrive in a fast-paced, hospitality-driven environment.

Job Requirements

Must be 18 years older
Valid California Food Handler required before first day

Job Qualifications

Must be 18 years older
Valid California Food Handler required before first day

Job Duties

Moves with a sense of urgency by cleaning and clearing tables of used glassware, plate ware, silverware etc.
Prepares and maintains dining room by stocking all necessary supplies throughout shift
Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience
Maintains walkways, common areas, wait stations and restrooms
Keeps a clean and sanitary bussing station
Completes all opening, running, and closing duties as assigned
Maintains table settings by removing finished courses and replenishing utensils in accordance to specifications as necessary
Supports wait staff by assisting them with delivery of food and retrieval of any supplies they may require
Moves tables, chairs and floor plans as needed
Promote and provide extraordinary guest service for both internal and external guests
answer questions, offer information, and provide assistance in a courteous manner
Understand and demonstrate the proper use of safety practices and ensure department standards are maintained and safety policies are upheld
Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols
Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere
Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions
Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages
Perform other duties as assigned