Aimbridge Hospitality logo

City Express Santa Ana Orange County Airport - General Manager

Job Overview

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Compensation

Salary
Range $100,000.00 - $110,000.00
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Aimbridge Hospitality is a leading hospitality management company specializing in the operation of hotels and properties across various markets. Known for its commitment to excellence and a guest-first approach, Aimbridge combines innovative strategies with personalized service to deliver outstanding experiences to travelers worldwide. The company manages a diverse portfolio of hotels, from upscale luxury resorts to select service properties, positioning itself as a trusted name in the hospitality industry. With a focus on creating dynamic and rewarding workplaces, Aimbridge supports its team members through ongoing training, competitive compensation, and comprehensive benefits. Joining Aimbridge means becoming part of a forward-thinking organization that values leadership, collaboration, and continuous improvement in the hospitality sector.

The role of General Manager at Aimbridge is integral to the success of each property. This position offers a unique opportunity for driven hospitality professionals to take charge of operations, enhance financial performance, and ensure exceptional service quality. As General Manager, the individual will lead the hotel team, develop and execute effective sales and marketing strategies, and manage budgets with precision. The role demands a proactive leader with a passion for guest satisfaction, operational excellence, and team development. General Managers act as ambassadors for the property, fostering strong relationships with owners, community leaders, and key stakeholders to elevate the hotel’s profile and success.

The position typically requires at least 6 years of progressive experience within the hotel or related field or equivalent educational achievements coupled with relevant experience. Aimbridge offers competitive salaries and a comprehensive benefits package for full-time employees, including medical, dental, and vision insurance, paid time off, and a 401k retirement plan. One standout benefit is the availability of daily pay options after an initial waiting period, providing flexibility and immediate financial access for team members.

This role is ideal for a seasoned hospitality professional who thrives in a fast-paced environment and enjoys challenges related to boosting revenue, controlling costs, and team leadership. The General Manager will oversee all aspects of property operations from guest services to financial management, embodying a leadership style that motivates staff and inspires high performance. The ability to use hospitality technology systems, analyze data, and make informed decisions is critical for success in this role.

Joining Aimbridge as a General Manager means becoming a key player in a company recognized for setting hospitality standards and delivering unforgettable guest experiences. The candidate will be expected to bring creativity, strategic thinking, and a commitment to quality to ensure the property not only meets but exceeds operational goals and guest expectations. The role calls for someone with excellent communication skills, a customer-centric mindset, and the drive to build strong relationships both inside and outside the hotel. This position also requires adherence to all regulatory and company policies, ensuring that the property operates in full compliance with legal standards and safety regulations.

At Aimbridge, the General Manager is the hero of hospitality, responsible for creating memorable stays and continuous improvement. If you have the leadership spark, a knack for systems, and a passion for delighting guests, this role offers a rewarding career path in an established company dedicated to hospitality excellence.

Job Requirements

  • At least 6 years of progressive experience in a hotel or related field
  • Or a 4-year college degree with 4 to 5 years of related experience
  • Or a 2-year college degree with 5 to 6 years of related experience
  • Valid driver's license for the applicable state

Job Qualifications

  • At least 6 years of progressive experience in a hotel or related field or a 4-year college degree with 4 to 5 years of related experience or a 2-year college degree with 5 to 6 years of related experience
  • Excellent leadership and communication skills
  • Strong financial acumen and budget management abilities
  • Proficiency with hospitality technology and reporting systems
  • Ability to develop and implement successful sales strategies
  • Proven track record of improving guest satisfaction and operational performance

Job Duties

  • Boost revenue, cut costs, and keep finances in tip-top shape
  • Dream up sales plans, champion the budget, and connect with big accounts to keep bookings booming
  • Rock reports and tech tools to streamline work and make smart choices fast
  • Wow guests every time, solve issues with a smile, and turn every stay into a five-star memory
  • Inspire, support, and lead the crew, coaching with heart and building a winning team vibe
  • Build relationships with owners, community leaders, acting as the hotel’s ambassador

Job Criteria

Experience

Mid Level (3-7 years)


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