Citizens Teller

Citizens Bank is a leading financial institution committed to delivering exceptional banking experiences to its customers. Known for its customer-centric approach and strong community involvement, Citizens Bank operates a wide network of branches across the United States, providing a full spectrum of financial services from personal banking to business solutions. The bank prides itself on fostering an inclusive workplace culture where employees are encouraged to grow professionally and personally through ongoing training, career development programs, and opportunities for advancement. Citizens Bank emphasizes meaningful relationships, helping customers achieve their financial goals such as buying a home, building a business, or planning for the future. Their commitment to community engagement includes paid volunteer time off and donations matching to eligible organizations. Comprehensive employee benefits also highlight their reputation as an employer of choice in the banking sector.

The Citizens Teller role is an entry-level position critical to the customer experience and branch success. As a Citizens Teller, you are the frontline representative greeting customers in branch lobbies and assisting them with their financial transactions. This role involves using technology to help customers navigate mobile apps and ATM machines, processing cash and digital payments accurately, and providing personalized financial guidance. You will leverage your knowledge of Citizens products and services to educate customers and identify opportunities to connect them with bankers for additional financial solutions. Following banking policies and procedures rigorously, including cash handling and regulatory compliance, is essential. This position offers a starting salary of $21 per hour and opportunities for growth within the bank. The work schedule may vary, including weekends and evenings, depending on branch needs. With emphasis on collaboration, problem-solving, and customer service, the Citizens Teller role is ideal for individuals passionate about making a tangible difference in customers' financial lives and advancing their careers in banking. The position also includes a video interview assessment as part of the application process. Benefits include comprehensive health coverage, retirement plans, tuition assistance, wellness programs, and a generous paid time off policy that exceeds local and state requirements. This role provides a meaningful career path in a supportive and growth-oriented environment committed to diversity, equity, and inclusion.