Cicis General Manager

Coppell, TX, USA|

Job Overview

Compensation

Hourly

Range $20.00 - $30.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

performance bonuses

Career development opportunities

Job Description

Cici's Pizza is a well-established restaurant chain with over 270 locations spread across 22 states in the United States, and the company continues to expand actively. Known for its family-friendly environment and all-you-can-eat pizza buffet concept, Cici's Pizza offers delicious, affordable dining experiences to customers across a broad geographic area. The brand has carved out a niche in the casual dining sector through its commitment to quality food, exceptional customer service, and a welcoming atmosphere for families, friends, and groups. As a rapidly growing company, Cici's Pizza provides ample opportunities for career advancement and professional development within an enthusiastic and supportive work culture.

The role of the General Manager at Cici's Pizza is essential in ensuring the smooth and profitable operation of an individual restaurant location. The General Manager holds overall responsibility for managing daily activities and for meeting or exceeding the company’s standards in all operational aspects. This position requires a dynamic leader who is committed to fostering a positive environment for both employees and guests. The General Manager will oversee key functions such as product preparation, customer relations, restaurant maintenance, inventory management, team leadership including hiring and retaining quality staff, and maintaining accurate financial management.

More than just managing day-to-day processes, the General Manager acts as a role model embodying the "CiCi’s Guest Promise" by promoting excitement, enthusiasm, and a positive mental attitude among the team. By working closely with supervisors and cross-functional teams, the General Manager is tasked with driving revenue growth and operational efficiency to achieve optimal profitability for the location. Attention to detail, strong organizational skills, and a passion for delivering outstanding customer experiences are key to thriving in this position. Joining Cici's Pizza as a General Manager means becoming part of a brand that values teamwork, innovation, and community engagement, all while providing an excellent platform to contribute to the company’s ongoing success.

Job Requirements

High school diploma or equivalent
prior management experience in a restaurant setting
excellent organizational skills
ability to lead and motivate a team
basic understanding of financial principles
customer service orientation
flexible schedule to meet business needs

Job Qualifications

Proven experience in restaurant or retail management
strong leadership and team building skills
excellent communication and interpersonal abilities
knowledge of inventory and financial management
ability to maintain high standards of customer service
problem-solving aptitude
ability to work in a fast-paced environment

Job Duties

Manage product preparation and delivery
oversee customer relations
conduct restaurant maintenance and repair
handle inventory management
lead team management including recruiting and retention
maintain financial accountability
provide leadership promoting excitement and commitment to company objectives and role model the "CiCi's Guest Promise"
collaborate with direct supervisor to achieve profitability