Chick-fil-A logo

Chick-fil-A Restaurant Executive Director

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $60.00 - $80.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

bonus
Paid Time Off
401k Retirement Plan
Medical insurance
Dental Insurance
Vision Insurance
leadership training

Job Description

Chick-fil-A is a prominent leader in the fast-food industry, renowned for its unwavering commitment to delivering excellent food, beverages, and exceptional hospitality. Since its grand opening in August 2012, Chick-fil-A at First Street has proudly held the distinction of being the very first Chick-fil-A restaurant in the Bay Area. This location has established a strong footprint in the community by not only serving high-quality meals but also fostering a welcoming and inclusive environment for both employees and customers. As part of one of the most recognized fast-food brands in the country, Chick-fil-A First Street upholds values centered on service, community engagement, and continuous personal and professional development. Their dedication extends beyond just food quality to create a safe and supportive atmosphere where individuals can develop both technical and interpersonal skills. This approach nurtures holistic personal growth and serves as a foundational gateway for many into the workforce.

The role of the Restaurant Executive Director at Chick-fil-A First Street is multifaceted and pivotal for the restaurant’s success. This position involves comprehensive oversight of all aspects of the restaurant, which is a multi-million dollar establishment. The Executive Director manages people, products, business strategies, and day-to-day operations, ensuring the delivery of top-notch Gold Standard customer service. Recruitment, training, and retention of both part-time and full-time staff fall under this role, which is essential in building a strong leadership team equipped to achieve business objectives. Candidates for this position must exhibit flexibility to work on most Fridays and Saturdays and during peak holiday seasons, keeping in mind that Chick-fil-A restaurants are closed on Sundays.

Operational responsibilities include managing hours of work, protecting the restaurant’s assets, and maintaining the organization of kitchen and inventory. The Executive Director develops a strong understanding of the customer base and product assortment, which helps inform strategies to propel the business forward. Collaborating closely with cross-functional partners, Support Center staff, and restaurant associates, the leadership team fosters a workplace culture characterized by inclusivity, collaboration, and optimism. This role also demands active leadership in cash management, inventory control, food safety, and security compliance.

Chick-fil-A’s First Street location offers a clear path for career progression, starting with a 120-day training and probationary period. Successful completion of this training enables the Executive Director to move into higher leadership roles, and the company strongly believes in promoting from within. Many franchise owners and corporate staff started their careers in restaurant management roles like this, making it an excellent opportunity for those aspiring to grow professionally within the brand. The competitive salary for this position ranges from 60 to 80 dollars per hour, reflecting the candidate’s unique skills and experience. Alongside financial compensation, this role comes with a comprehensive benefits package designed to support the wellbeing and development of employees.

Job Requirements

  • bachelor's degree or related experience
  • 2+ years of restaurant management experience
  • strong critical thinking and problem solving skills
  • ability to work in a fast-paced and dynamic environment
  • excellent communication and leadership skills
  • self motivated with ability to take initiative
  • servsafe manager certification
  • ability to manage multiple priorities projects and deliverables effectively

Job Qualifications

  • bachelor's degree or related experience
  • 2+ years of restaurant management experience
  • proven leadership experience and ability to thrive in team-based settings
  • proven ability to drive business results in a restaurant environment
  • strong critical thinking & problem solving skills
  • ability to work in a fast-paced and dynamic environment
  • strong ability to assess and develop talent
  • excellent communication and leadership skills
  • high attention to detail thoroughness and accuracy
  • self motivated with ability to take initiative
  • strong ability to build relationships and collaborate effectively
  • track record of creating an inclusive collaborative and fun working environment
  • lift 20lb-50lbs
  • proficiency in a language other than english is a plus
  • servsafe manager certification
  • ability to manage multiple priorities projects and deliverables effectively
  • this is a hands on role in a restaurant environment

Job Duties

  • create exciting and engaging environment by upholding restaurant’s vision and standards
  • generate new ideas to improve restaurant experience
  • train and manage team members to engage with customers and ensure they have a great restaurant experience
  • stay informed on new menu items/market initiatives and share knowledge with restaurant's team and customers to drive sales results
  • lead and execute company management initiatives to develop restaurant leaders/managers for career progression
  • manage annual reviews participate in hiring decisions and identify opportunities to maintain high retention
  • approve schedules and manage budget
  • create engaging environment by upholding Chick-fil-A's First Street vision and setting the example of being business minded and customer focused
  • partner with teams to ensure restaurants follows visual cleanliness & food safety guidelines
  • resolve operational and customer issues
  • cash management
  • inventory control cost
  • safety & security compliance
  • responsible for leadership team development

Job Criteria

Experience

Mid Level (3-7 years)


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