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Chick-fil-A Kitchen Manager/Leader

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $0.25 - $0.30
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Work Schedule

Flexible
Weekend Shifts
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Benefits

bonus
Paid Time Off
401k Retirement Plan
Medical insurance
Dental Insurance
Vision Insurance
Leadership training and development
Opportunities for career advancement
Free Employee Meals
Paid sick leave
scholarships

Job Description

Chick-fil-A is a renowned leader in the fast-food industry, celebrated for its unwavering commitment to delivering excellent food, beverages, and exceptional hospitality. Since its grand opening in August 2012, Chick-fil-A at First Street has proudly held the distinction of being the first Chick-fil-A restaurant in the Bay Area. This establishment boasts a rich history and a deeply rooted connection with the local community, making it a beloved destination for both locals and visitors alike. The company prides itself on fostering a safe, supportive, and inclusive atmosphere that promotes the development of both technical skills and interpersonal abilities, ensuring holistic personal growth for all team members. Chick-fil-A at First Street aims to serve as a dependable gateway for individuals entering the workforce, offering an environment where employees can build valuable business insights while contributing to the organization's sustained success.

The Kitchen Manager/Leader role at Chick-fil-A First Street occupies a pivotal position within the restaurant’s multi-million dollar operations. This position involves comprehensive oversight of the restaurant’s people, products, business, and daily operations. The Kitchen Manager is entrusted with building and nurturing a strong team that consistently delivers the renowned Chick-fil-A Gold Standard customer service, directly impacting business results and customer satisfaction. One of the fundamental responsibilities of the role is to manage all aspects of human resources functions including staffing, scheduling, payroll management, training, development, and staff retention for both part-time and full-time team members. Open availability, particularly for most Fridays and Saturdays, as well as during peak holiday seasons, is an essential requirement; however, it is important to note that Chick-fil-A remains closed on Sundays.

In addition to managing the workforce, the Kitchen Manager is accountable for all facets of restaurant operations. This includes efficient management of operating hours, asset protection, maintaining kitchen cleanliness and organization, overseeing inventory ordering, and implementing cost controls. By developing a thorough understanding of the customer base and product range, the Kitchen Manager leverages these insights to proactively drive business growth and operational excellence. Collaboration is central to the role, as the management team works closely with cross-functional partners, support center staff, and restaurant associates to foster a culture of inclusivity, teamwork, and optimism.

This leadership role offers a clear career progression path. The Kitchen Manager position begins with a 90-day training and probationary period designed to equip new managers with essential skills and knowledge. Chick-fil-A at First Street strongly believes in promoting from within, and many individuals in franchise ownership or corporate management roles have successfully grown their careers starting from restaurant management positions. This role comes with a competitive starting hourly wage of $23, with a pay range extending up to $30 per hour depending on experience and skills.

Overall, the Kitchen Manager/Leader position at Chick-fil-A First Street provides an excellent opportunity for driven individuals seeking to develop leadership skills, contribute to business success, and be part of a dynamic, welcoming, and supportive team environment in one of the most respected fast-food companies in the nation.

Job Requirements

  • high school diploma or equivalent
  • 2+ years of restaurant management experience
  • availability to work most Fridays and Saturdays and during peak holiday seasons
  • ability to lift 20lbs-50lbs
  • ServSafe Manager Certification
  • strong communication skills
  • leadership abilities
  • self motivated with ability to take initiative
  • ability to work in a fast-paced environment
  • strong problem solving skills
  • ability to build and develop talent
  • commitment to creating an inclusive work environment

Job Qualifications

  • 2+ years of restaurant management experience
  • proven ability to drive business results in a restaurant environment
  • strong critical thinking and problem solving skills
  • ability to work in a fast-paced and dynamic environment
  • strong ability to assess and develop talent
  • excellent communication and leadership skills
  • high attention to detail, thoroughness and accuracy
  • self motivated with ability to take initiative
  • strong ability to build relationships and collaborate effectively
  • track record of creating an inclusive, collaborative and fun working environment
  • lift 20lb-50lbs
  • proficiency in a language other than English is a plus
  • ServSafe Manager Certification

Job Duties

  • customer service
  • restaurant presentation and operations supervision
  • communication
  • inventory ordering, organization, and cost controls
  • safety and security compliance
  • staffing, scheduling, and payroll management
  • train and development
  • asset protection
  • food quality
  • food safety
  • equipment stewardship
  • company business metrics compliance

Job Criteria

Experience

Mid Level (3-7 years)


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