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Chelseas Kitchen Server

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $11.85 - $1.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program

Job Description

HMSHost is a global leader in the hospitality industry, renowned for providing outstanding food and beverage services at travel venues across the world. As a company committed to excellence, HMSHost combines the resources and scope of a large multinational with the passion and dedication of a local business, focused on delivering exceptional customer experiences. Their operations feature a wide range of dining options, including quick-service and casual dining restaurants in airports, motorways, and other travel hotspots. HMSHost prides itself on its strong culture that values trust, loyalty, and respect among employees, fostering an inclusive environment where everyone feels a sense of belonging and pride in their work. With a commitment to career growth and development, HMSHost offers extensive training and advancement opportunities that empower employees to reach their full potential.

Starting at $11.85 per hour, this Server position is a vital part of HMSHost's dedication to quality service and customer satisfaction. The primary responsibility of the Server is to take food and beverage orders accurately and efficiently, deliver these orders promptly, and ensure the dining area maintains a welcoming and clean environment. Servers are expected to maintain a keen awareness of guest needs, providing attentive service from the moment guests are seated until they depart. This role demands excellent communication skills and the ability to interact with guests and coworkers with enthusiasm and professionalism. Additionally, the Server coordinates closely with kitchen staff to ensure the timely preparation and delivery of meals while adhering to all HMSHost policies regarding customer service, cash handling, and responsible alcohol service. Beyond serving duties, employees will manage their station, including set up, cleaning, and tear-down tasks to maintain operational smoothness. HMSHost champions a collaborative work environment where team members support each other to achieve the highest standards of hospitality. Employees benefit from competitive wages paired with comprehensive benefits such as health, dental, and vision insurance, paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company match, life insurance, tuition reimbursement, employee assistance programs, and ongoing career development opportunities. This role is excellent for candidates who thrive in dynamic, fast-paced environments and value face-to-face customer interaction. HMSHost invites passionate individuals to join their team and contribute to a company that helps travelers feel good on the move while building rewarding careers.

Job Requirements

  • Must meet state minimum age for serving alcoholic beverages
  • minimum 6 months of closely related serving experience
  • ability to interact with public and coworkers in a friendly manner
  • ability to lift and move up to 20 lbs
  • ability to walk, bend, twist and stand for normal job functions
  • ability to speak, read and comprehend instructions and policy documents
  • must be comfortable conversing with customers

Job Qualifications

  • At least 6 months of closely related serving experience
  • work experience in high volume or fast casual dining restaurant environment preferred
  • demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • ability to lift and/or move up to 20 lbs
  • ability to walk, bend, twist and stand to perform normal job functions
  • able to speak, read and comprehend instructions, short correspondence and policy documents, and converse comfortably with customers

Job Duties

  • Takes food and beverage orders
  • places orders
  • delivers orders
  • checks back after delivery of food to ensure guest satisfaction
  • observes guests to respond to any additional needs
  • maintains table appearance by pre-bussing
  • checks drink levels
  • removes clutter
  • provides adequate napkins
  • presents check for payment and provides change as needed
  • follows HMSHost customer service, adult beverage and cash handling policies and procedures
  • keeps station clean
  • sets up and takes down station tables appropriately

Job Criteria

Experience

Entry Level (1-2 years)


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