Certified Medical Assistant

Greensboro, NC, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Gym membership

Professional Development

Employee assistance program

Job Description

Our healthcare facility is dedicated to providing comprehensive and compassionate outpatient care to our community. We prioritize patient-centered service by maintaining high clinical standards and a seamless operational flow. As a well-established outpatient clinic, we offer a collaborative environment where healthcare professionals work as a team to support patient health and well-being. We are currently seeking a Medical Assistant Certified (CMA) to join our dynamic team and contribute to delivering exceptional care under the guidance of a licensed healthcare provider. This role supports the clinical and administrative functions within our outpatient setting, ensuring that patient needs are efficiently met through routine procedures, effective communication, and adherence to medical policies.

The Medical Assistant Certified serves as a vital link between patients and providers by performing a variety of clinical and administrative tasks designed to enhance the quality and safety of patient care. Working under close supervision, this position involves preparing patients for examinations, conducting basic clinical procedures such as screenings and specimen collection, and accurately documenting clinical information in the electronic medical record. Additionally, the Medical Assistant Certified assists in medication administration and participates in preventive care initiatives. Alongside clinical duties, the Medical Assistant also handles vital front-desk responsibilities including appointment scheduling, patient check-in and check-out, and managing patient communication through calls and messages.

This role requires a keen attention to detail, the ability to follow established clinical protocols, and a commitment to maintaining a safe and organized clinical environment. The Medical Assistant Certified fosters a supportive atmosphere by collaborating with providers and team members to optimize patient experiences and healthcare outcomes. Candidates will benefit from a structured orientation program that includes competency evaluations and skills assessments to ensure proficiency in key clinical tasks within the first 90 days of employment. Our clinic values continuous learning and professional growth, making this an excellent opportunity for certified individuals seeking to further their experience in outpatient clinical settings. We offer a supportive workplace culture balanced with the opportunity to directly impact patient care and clinic efficiency. Employment is full-time and competitive compensation is provided, reflecting the specialized certification and important contributions made by the Medical Assistant Certified within our healthcare team.

Job Requirements

High school diploma or equivalent
Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA)
BLS (CPR) certification
Completion of medical assistant program preferred
No prior medical assistant experience required
Ability to participate in clinical orientation and pass competency evaluations within 90 days
Must be able to follow clinical protocols under supervision

Job Qualifications

Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) from an accredited organization such as AAMA, AMT, NCCT, AAH, NHA, RMA, NHCWA, NAHP, NRMA or AMCA
BLS (CPR) certification from American Red Cross or American Heart Association Healthcare Provider
Completion of a Medical Assistant program including clinical rotation preferred
Up to 1 year of experience in a clinical or ambulatory setting preferred
Prior work, educational or volunteer experience requiring customer service, team collaboration and attention to detail

Job Duties

Supports basic patient data collection by gathering and documenting biological, psychological, social, and cultural information under close supervision
Prepares patients and standard equipment for routine clinical procedures, ensuring comfort and readiness
Assists with preventive care activities, including basic screenings and health maintenance reminders
Identifies and reports potential abnormal findings to the provider or supervising team member
Follows established clinical protocols based on the patient’s reason for visit, seeking guidance as needed
Performs routine clinical procedures after completing required training and demonstrating competency
Maintains exam rooms by cleaning, restocking supplies, and ensuring a safe, organized environment
Assists with specimen collection, labeling, and routing according to established procedures
Documents clinical information accurately and promptly in the electronic medical record under supervision
Administers medications, including immunizations and other basic treatment modalities, following organizational policies, medical assisting standards, and the rights of medication administration under direct provider supervision
Assists with appointment scheduling and basic patient check-in/checkout tasks
Supports pre-certification, referral and prior authorization processes by gathering information and routing requests as directed
Manages simple incoming patient calls and messages using standard scripts and standing protocols
Performs basic EMR navigation for documentation, orders, and patient communication under supervision
Assists with tracking and restocking clinical supplies
Performs other duties as assigned
Follows protocols, infection control guidelines, and regulatory requirements
Reports safety and compliance concerns promptly