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Central Market (Dallas) Pastry Production - Full-time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $1.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Employee assistance program

Job Description

Central Market is a specialty grocery store that began its journey in Austin, Texas, in 1994 and has since expanded to multiple locations across Texas. Known for its commitment to freshness and quality, Central Market offers a vast selection of the finest foods and beverages sourced directly from producers around the world. Customers can explore hundreds of cheeses, thousands of wines, expansive produce sections, and aisles of culinary experts. The company prides itself on being more than just a grocery store; it serves as a hub for community and cultural exchange through food. Central Market views food as a means to unite families and communities, preserve important cultural traditions, and foster new ones. Each store acts as a dynamic marketplace where goods, services, and ideas are exchanged, especially catering to food enthusiasts who appreciate high-quality and specialty items.

The role of Production Representative at Central Market is an essential position that supports the quality and freshness of the store’s product offerings. This position requires availability across various shifts, including days, evenings, and weekends, to handle the store’s fresh ingredients and maintain production standards. Production Representatives work in different store departments depending on assignment, performing tasks such as mixing, shaping, baking, wrapping, and stocking products. This role demands an individual who can ensure that every item meets the store’s strict quality control guidelines before it reaches customers. Maintaining cleanliness and organization within the production and storage areas is critical to prevent contamination and product loss. In addition to production responsibilities, the role involves providing excellent customer service by answering questions, taking orders, preparing product demos, and employing suggestive selling techniques to maximize sales.

The Production Representative plays a vital role in inventory management as well, including ordering, receiving, and documenting product transfers. This position requires a team-oriented individual with excellent communication skills who can operate efficiently under pressure. Experience in commercial production and knowledge of baking is preferred but not mandatory. Physical demands include the capability to lift and carry moderate to heavy loads, bend, reach, push, and pull, reflecting the active nature of this role. The work environment embodies the dynamic and high-energy pace of a busy specialty grocery store, offering a unique opportunity for those passionate about food and customer service to contribute to a top-quality shopping experience. Central Market is committed to diversity and reasonable accommodations to support employees in performing their essential duties. This full-time role offers a chance to be part of a celebrated food destination known for its exceptional products and community-oriented approach.

Job Requirements

  • Lift and carry moderate to heavy loads (minimum of 50 lbs)
  • Bend, reach, push, and pull
  • Ability to work overnight and flexible schedules (days, evenings, weekends, and holidays)
  • High school diploma or equivalent
  • Experience with commercial production preferred
  • Excellent interpersonal and communication skills
  • Ability to handle stressful situations
  • Good verbal and written communication skills
  • Values diversity

Job Qualifications

  • Experience with commercial production preferred
  • Excellent interpersonal and communication skills
  • Ability to handle stressful situations
  • Good verbal and written communication skills
  • Knowledge and preparation of baking goods preferred
  • Values diversity

Job Duties

  • Mixing, shaping, baking, wrapping and stocking of products
  • Ensures quality control of all product before sending to sales floor
  • Maintains sanitation in the department
  • Maintains organization of back storage, freezer, walk-in and production area
  • Reads and executes daily production list
  • Provides customer service as required such as answering questions, taking orders on the phone
  • Assists in monitoring the quality of goods and monitors shrink
  • Orders and receives products and supplies
  • Maintains transfer records
  • Preps, wraps, prices, sells, and stocks products continuously
  • Demos, or prepares customer samples for self-serve
  • Provides superlative customer service
  • Uses suggestive selling techniques to maximize sales

Job Criteria

Experience

Mid Level (3-7 years)


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