Center Receptionist

Lemon Grove, CA, US|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $19.50

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) plan with Company Match

Short-term and long-term disability coverage

basic life insurance

Tuition Reimbursement Program

paid Volunteer Time Off

company holidays

well-being benefits

up to 80 hours of sick time per year

Up to 120 hours of paid vacation for new hires

Job Description

Takeda is a global biopharmaceutical leader committed to transforming patient care by developing novel specialty pharmaceuticals and providing best-in-class patient support programs. With a strong focus on patients and innovation, Takeda aims to improve the health and lives of people around the world. Certified as a Global Top Employer, Takeda fosters a collaborative and inclusive workplace where employees are empowered to grow through meaningful and life-changing work. Their commitment to excellence and diversity makes them a sought-after employer in the biopharmaceutical industry.

This position is based at Takeda's BioLife Plasma Donation Center located in Lemon Grove, California. BioLi... Show More

Job Requirements

High school diploma or equivalent
Ability to walk and/or stand for the entire work shift
Willingness to work evenings, weekends, and holidays
Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
Ability to lift 1 to 5 lbs and occasional lifting of materials up to 32 lbs and rarely 50 lbs
Fine motor coordination, depth perception, and ability to hear equipment from a distance
Prolonged glove wear required due to potential exposure to bloodborne pathogens
Minimum one year experience in a customer or patient facing role is helpful

Job Qualifications

High school diploma or equivalent
Minimum of one year experience working in a customer or patient facing role
Strong interpersonal and communication skills
Ability to provide excellent customer service
Basic computer and administrative skills
Ability to follow detailed procedures and maintain accurate records
Ability to work effectively in a team environment

Job Duties

Answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
Assist donors with appointments
Create or pull donor record files
Provide customer service to donors and fellow employees
Maintain orderly filing system, purging records
Report to the center management team in identifying operational opportunities for continuous improvement
Initiate changes to center processes through company approved procedures

Job Location

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