Center Account Manager, Northwest (Cystic Fibrosis)

Napa, CA, USA|

Job Overview

Compensation

Salary

Range $136,000.00 - $204,000.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Student loan repayment

Commuting subsidy

401(k)

Job Description

Vertex is a global biotechnology company dedicated to investing in scientific innovation to develop transformative medicines for people with serious diseases. With a focus on rare and complex diseases, Vertex has built a strong reputation for advancing scientific research and delivering breakthrough therapies that improve patients' lives around the world. Headquartered in the United States, Vertex operates with a commitment to diversity, equity, and inclusion, ensuring equal employment opportunities for all employees and applicants. The company fosters a supportive and flexible work environment, offering comprehensive benefits and career development opportunities to its workforce.

This position, Center Account Manager (CAM), is a strategic role covering a territory that includes primarily Northern California and Oregon, as well as some cystic fibrosis (CF) centers and hospitals located in Reno, Nevada, and Alaska. The CAM will be responsible for achieving and maximizing territory sales goals through developing and executing a strategic business plan. This position requires deep knowledge of the disease state and products related to cystic fibrosis, effective communication of this information to healthcare professionals (HCPs), and the use of consultative selling approaches tailored to the needs of rare and complex disease markets.

The CAM must operate with excellent judgment and a patient-centered mindset to improve outcomes for individuals living with cystic fibrosis. This role works cross-functionally within the sales and marketing teams and collaborates compliantly with other organizational departments including Managed Markets, Specialty Pharmacy, Patient Services, Medical, Human Resources, Legal, Regulatory, and Compliance teams. The ideal candidate demonstrates a passion for improving patient care delivery, strong interpersonal skills, and the ability to thrive in an innovative, performance-driven environment.

The compensation for this role ranges from $136,000 to $204,000 annually, complemented by eligibility for annual bonuses and equity awards. Vertex also offers an inclusive package of benefits that support employees throughout various stages of their career and personal lives. These encompass medical, dental, and vision coverage, generous paid time off including company-wide shutdowns in summer and winter, student loan repayment programs, commuting subsidies, charitable donation matches, and 401(k) retirement plans. This robust total rewards approach ensures employees are supported holistically and motivated to contribute meaningfully to Vertex’s mission and goals.

Job Requirements

Valid driver's license in good standing
ability to travel up to 50 percent including evenings and weekends as needed
capability to understand and communicate complex clinical disease and product information
demonstrated initiative, strong work ethic, and ability to excel in an innovative environment
effective interpersonal, verbal, and written communication skills
passionate about improving cystic fibrosis patient care
able to work collaboratively in a team and across departments
committed to continuous learning and professional development
adherence to relevant compliance and regulatory guidelines

Job Qualifications

Bachelor's degree
typically requires 5 years of field sales experience in pharmaceutical industry
experience in cystic fibrosis, rare disease, or other biotech or specialty markets
ability to effectively communicate complex clinical disease and product information
strong interpersonal, verbal, and written communication skills
demonstrated consultative and clinical sales approach
passion for improving cystic fibrosis patient care
team-based skills and ability to work cross-functionally
embraces continuous learning and new technologies
mastery of disease state and clinical data
mastery of core sales competencies
demonstrated business integrity and ethical behavior
documented history of sales success

Job Duties

Promotes safe and effective use of Vertex products in accordance with product label and company policies
provides relevant disease state and on-label product information
interacts with cystic fibrosis stakeholders in assigned geography
responsible for individual performance at the territory level and contributing to area and national team performance
demonstrates passion for improving cystic fibrosis patient care delivery and strong customer orientation and insight
ensures appropriate and targeted resource allocation to meet customer needs with focus on compliance
stays current on cystic fibrosis environment including disease, key accounts, reimbursement, and barriers to optimal care
responsible for managing tactical business plan including promotional activities for customers, budget, and travel expenses
works collaboratively across functional areas to achieve common goals and address challenges
attends and participates in meetings, and undertakes projects and other duties as requested by management
exercises sound judgment and adheres to regulatory and compliance guidelines and company policies