Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,000.00 - $76,700.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) Plan
Paid Time Off
Job Description
Club Demonstration Services (CDS) is a leading marketing agency specializing in person-to-person marketing services, primarily serving as the preferred in-house event marketing provider to Costco. CDS excels at driving sales for both their clients and Costco by offering outstanding product demonstration experiences in retail environments. The company operates chiefly within North America and is recognized for delivering top-tier service by bridging the gap between manufacturers, retailers, and consumers, ensuring that quality products have the necessary exposure and customer engagement needed for marketplace success. As a full-time employer, CDS provides a stable work environment with a set weekly schedule, attractive benefits, and professional growth opportunities for individuals passionate about marketing, customer service, and team leadership within retail and food industries.
The role of an Event Manager at CDS is essential for orchestrating successful in-store product demonstrations that enhance customer engagement and boost sales. This position requires recruiting, hiring, and supervising part-time Product Demonstrators while ensuring that all product preparation and presentation adhere to high food safety and sanitation standards. The Event Manager acts as the critical communication link between warehouse managers, vendors, and demonstrators. They are also involved in coordinating new store grand openings, reinforcing the company’s commitment to excellence in event marketing. This role demands a person with stellar communication and leadership skills capable of independently managing teams in fast-paced retail settings. The Event Manager’s responsibilities extend beyond on-site events and include monitoring performance metrics like sales outcomes, labor hours, and operational costs to optimize overall event success. CDS offers its Event Managers the opportunity to thrive in a dynamic and rewarding industry, with a work schedule of Tuesday through Saturday, 8:30 AM to 5:30 PM, full-time benefits including medical, dental, vision, life insurance, short and long-term disability coverage, 401(k) plan, and generous paid time off. This structure supports a balanced work-life scenario while enabling the Event Manager to become a key player in consumer packaged goods marketing and retail event management.
The role of an Event Manager at CDS is essential for orchestrating successful in-store product demonstrations that enhance customer engagement and boost sales. This position requires recruiting, hiring, and supervising part-time Product Demonstrators while ensuring that all product preparation and presentation adhere to high food safety and sanitation standards. The Event Manager acts as the critical communication link between warehouse managers, vendors, and demonstrators. They are also involved in coordinating new store grand openings, reinforcing the company’s commitment to excellence in event marketing. This role demands a person with stellar communication and leadership skills capable of independently managing teams in fast-paced retail settings. The Event Manager’s responsibilities extend beyond on-site events and include monitoring performance metrics like sales outcomes, labor hours, and operational costs to optimize overall event success. CDS offers its Event Managers the opportunity to thrive in a dynamic and rewarding industry, with a work schedule of Tuesday through Saturday, 8:30 AM to 5:30 PM, full-time benefits including medical, dental, vision, life insurance, short and long-term disability coverage, 401(k) plan, and generous paid time off. This structure supports a balanced work-life scenario while enabling the Event Manager to become a key player in consumer packaged goods marketing and retail event management.
Job Requirements
- High school education or equivalent
- two to four years of related experience in retail, hospitality or food environments
- detail oriented with excellent leadership and communication skills
- proven ability to lead well performing teams
- ability to exercise independent judgement
- able to coach and counsel employees and take correct measures as needed
- flexibility and ability to work in a fast paced environment
Job Qualifications
- Associate's degree or equivalent experience
- 3-5 years of experience in client-side, branded, consumer-packaged goods company or combination of supplier-side and client-side experience
- ability to work independently and prioritize with minimal supervision
- strong supervising skills including delegating responsibility, training and evaluating performance
- excellent written and verbal communication skills
- flexible and adaptable to change according to project or business environment
- track record of building and maintaining customer and client relationships
- ability to direct, lead and develop people
- basic computer skills including Microsoft Word, PowerPoint, Excel, Access, Outlook and web browsers
- NEHA professional food handler certification required
Job Duties
- Recruit, train and hire part-time staff
- oversee product preparation and presentation including food safety and sanitation
- train Product Demonstrators in demonstration preparation and excellent customer service
- communicate between multiple managers, vendors and demonstrators
- participate in new location grand openings as required
- direct all activities engaged in successful events, promotion and sales of vendor products
- communicate strategies and tactics to achieve sales, service and operational excellence
- support the maintenance and ongoing development of corporate governance framework, policies and procedures
- collaborate with the District Manager to evaluate various event performance metrics and make adjustments as necessary
- achieve defined revenue and net income objectives through sales activation, strategy and expense management
- optimize customer satisfaction and loyalty through improved operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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