CDS Full Time Event Manager - Product Demonstration

Club Demonstration Services (CDS) is a leading marketing and sales agency specializing in in-store product demonstration services, primarily operating within Costco stores. CDS is recognized as the preferred in-house event marketing provider to Costco, offering exceptional person-to-person marketing solutions that drive sales for both customers and Costco itself. The company is highly respected for its focus on delivering top-notch promotional services that maximize product visibility and enhance consumer engagement within retail environments. CDS operates across a variety of trade channels, including grocery, mass merchandise, speciality, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. Their services include outsourced sales, merchandising, category management, and marketing services tailored to manufacturers, suppliers, and producers of consumer packaged goods and food products.

The Event Manager position at CDS is a full-time role with scheduled work from Tuesday through Saturday, generally between 8:30 AM and 5:30 PM. This schedule may vary depending on business needs, but the company emphasizes work-life balance and supports employees with comprehensive full-time benefits—including medical, dental, vision, life insurance, short and long-term disability coverage, a 401(k) plan, and generous paid time off.

In this role, the Event Manager is responsible for the recruitment, hiring, training, supervision, and ongoing management of in-store Product Demonstrators. This key leadership position involves overseeing every aspect of product demonstrations—from preparation and presentation to ensuring food safety and sanitation procedures are meticulously followed. The Manager will act as the primary communication link between warehouse managers, vendors, and product demonstrators while actively participating in new location grand openings. They are entrusted with maintaining high standards of customer service, driving event success, and supporting the growth and development of their team.

Important elements of this role include directing promotional activities that enhance vendor product sales and ensuring operational excellence. The Event Manager collaborates closely with district management to evaluate event performance metrics such as sales results, labor costs, and execution rates, making necessary adjustments to achieve revenue and net income objectives. Additionally, the position requires the individual to demonstrate strong leadership qualities, excellent communication skills, and the ability to mentor and counsel employees effectively. Flexibility, independence, and a commitment to high standards under fast-paced conditions are critical for success. The role also requires the ability to travel and work in varied environments, including offices, warehouses, retail stores, and refrigerated or freezer sections.

Candidates should possess an associate's degree or equivalent experience, with a preference for those holding bachelor's degrees or those with 3-5 years of relevant experience within client-side branded consumer packaged goods companies or a mix of supplier-side and client-side roles. Key qualifications include a NEHA Professional Food Handler Certification, proficient computer skills, and competencies related to supervising teams, prioritizing work independently, and effecting superior customer and client relationship management.

CDS embraces diversity and equal opportunity employment, providing accommodations to ensure all qualified applicants can apply and perform essential job functions. This role offers an exciting career opportunity for professionals seeking to excel in event management within an influential retail marketing company dedicated to delivering exceptional in-store promotional experiences.