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CDS Full Time Event Manager - Product Demonstration

Temecula, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $48,400.00 - $80,700.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) Plan
Paid Time Off

Job Description

Club Demonstration Services (CDS) is a recognized leader in event marketing services, specializing in providing high-quality in-store product demonstrations and promotional events. CDS has earned its reputation as the preferred in-house event marketing provider to Costco, one of the largest wholesale club retailers globally. By leveraging a network of skilled product demonstrators and experienced event managers, CDS drives person-to-person marketing services that enhance customer engagement and boost sales for both manufacturers and Costco. The company operates across various trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers, ensuring a broad reach of consumer-packaged goods to a diverse consumer base. CDS stands out by offering comprehensive event management solutions encompassing recruitment, training, product presentation, and customer service excellence, thereby bridging the gap between manufacturers and consumers in a retail environment.

The role of Event Manager at CDS is a pivotal position that demands leadership, communication, and operational excellence. This full-time position primarily involves overseeing the recruitment, hiring, training, and supervision of in-store Product Demonstrators who execute product presentations and demonstrations across Costco stores. The role requires strong coordination and communication skills to liaise effectively with warehouse managers, vendors, and demonstrators, ensuring seamless event execution and excellent service delivery to club members. The Event Manager will also participate in new store grand openings, adding valuable support in launching promotional efforts. With a set schedule typically from Tuesday to Saturday, 8:30 AM to 5:30 PM, this position offers a structured work-life balance along with comprehensive benefits including medical, dental, vision, life insurance, short and long-term disability, a 401(k) plan, and generous paid time off. The Event Manager is responsible not only for the success of promotional events but also for driving sales, managing labor hours, and controlling operational costs. The role is suited for individuals with proven leadership skills and a background in retail, hospitality, or food environments, and who are committed to delivering high standards of customer service and operational excellence. This position requires a hands-on approach to training staff, ensuring compliance with food safety and sanitation standards, and the ability to adapt to the fast-paced retail environment. Candidates with a background in marketing, business administration, or related fields, along with relevant experience in consumer-packaged goods companies, will find this role highly rewarding and integral to the company’s success in providing exceptional event marketing services to its clients.

Job Requirements

  • High school education or equivalent
  • two to four years of related experience in retail, hospitality, or food environments
  • detail oriented with excellent leadership and communication skills
  • proven ability to lead well performing teams
  • ability to exercise independent judgement
  • able to coach and counsel employees, take correct measures as needed
  • flexibility and ability to work in a fast paced environment

Job Qualifications

  • Associate's degree or equivalent experience
  • three to five years of experience in a client-side, branded, consumer-packaged goods company or equivalent supplier-side and client-side experience
  • excellent written and verbal communication skills
  • supervising skills including delegating responsibility, training, and evaluating performance
  • ability to work independently and prioritize with minimal supervision
  • flexible and adaptable to changing projects or business environment
  • track record of building and maintaining customer/client relationships
  • ability to direct, lead, and develop people
  • basic computer skills including Microsoft Word, PowerPoint, Excel, Access, Outlook, and web browsers
  • NEHA Professional Food Handler Certification

Job Duties

  • Recruit, train and hire part-time staff
  • oversee product preparation and presentation including food safety and sanitation
  • train Product Demonstrators in demonstration preparation and excellent customer service
  • communicate between multiple managers, vendors and demonstrators
  • participate in new location grand openings as required
  • direct all activities engaged in successful events, promotion and sales of vendor products
  • collaborate with the District Manager to evaluate event performance metrics and make adjustments
  • optimize customer satisfaction and loyalty through improved operations

Job Criteria

Experience

Mid Level (3-7 years)


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