Catering Supervisor, EverBank Stadium

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition and/or professional certification reimbursement

Job Description

Delaware North Sportservice is a prominent hospitality and foodservice company that operates concessions and premium dining facilities at EverBank Stadium, the home of the NFL's Jacksonville Jaguars, located in Jacksonville, Florida. With a legacy spanning over 100 years as a family-owned global enterprise, Delaware North has cultivated a reputation for delivering exceptional guest experiences through innovative food and beverage options and outstanding customer service. The company is dedicated to fostering a supportive, inclusive, and growth-oriented work environment where employees can develop professionally and personally. Specializing in a diverse range of sectors including sports venues, national parks, casinos, hotels, and retail, Delaware North offers unique career paths and opportunities across its operations worldwide.

This particular position is for a seasonal Catering Supervisor at EverBank Stadium, specifically aligned with the football season running from August through January. The role is integral to the seamless execution of catering services during the dynamic and fast-paced game-day events and other special functions hosted at the stadium. As a Catering Supervisor, you will be responsible for overseeing catering team members' training and supervision under the guidance of the department manager to ensure efficient and high-quality operations across all event spaces. This position requires a proactive and energetic individual who thrives in a lively environment and enjoys working collaboratively to enhance guest satisfaction and uphold company standards.

The role offers a competitive hourly pay rate between $18.00 and $20.00, reflecting the importance and responsibility carried by the Catering Supervisor. Delaware North emphasizes employee well-being by offering flexible work schedules, weekly pay, extensive training and development programs, and employee discounts. Eligible team members may also access a comprehensive benefits package including health, dental, and vision insurance, a 401(k) plan with a company match, paid vacation days and holidays, paid parental bonding leave, employee assistance programs, and tuition or professional certification reimbursement. This package exemplifies Delaware North's commitment to supporting their workforce both on and off the job.

The Catering Supervisor role involves several key duties, including training and supervising catering staff to ensure all food preparations and service meet the company's quality standards, monitoring responsible alcohol service, responding to guest inquiries and complaints, and maintaining cleanliness and stock levels in workstations and storage areas. Beyond operational responsibilities, this role demands strong leadership, communication, organizational skills, and the ability to efficiently manage tasks in a high-pressure environment.

Working as a Catering Supervisor at EverBank Stadium places you at the heart of one of the most exciting sports venues in the country. You will be joining a team recognized for its creative culinary offerings that include unique items like teal-colored buns and ice cream, celebrating the spirit of the Jacksonville Jaguars. Delaware North fosters a culture of inclusion and equal opportunity, welcoming applicants regardless of race, religion, gender identity, or other protected statuses, ensuring a diverse workplace where every team member can thrive. This seasonally timed role is perfect for individuals seeking engaging, fast-paced work in the hospitality industry with a renowned employer dedicated to career growth and professional success.

Job Requirements

  • Minimum of six months experience in a hotel, full-service restaurant, catering facility, or club environment
  • detail-oriented with strong organizational and leadership skills
  • ability to work accurately, efficiently, and courteously in a high-pressure environment
  • ability to effectively communicate with guests, and retain and communicate menu information and service preferences
  • basic math skills to accurately account for cash and inventory
  • no college degree required

Job Qualifications

  • Minimum of six months experience in a hotel, full-service restaurant, catering facility, or club environment
  • detail-oriented with strong organizational and leadership skills
  • ability to work accurately, efficiently, and courteously in a high-pressure environment
  • ability to effectively communicate with guests, and retain and communicate menu information and service preferences
  • basic math skills to accurately account for cash and inventory
  • no college degree required

Job Duties

  • Train and supervise catering team members
  • ensure all food preparations, presentations, and service meet company standards
  • ensure responsible alcohol service and report any violations
  • answer guest questions and resolve guest complaints
  • ensure all workstations, pantries, and storerooms remain clean and sufficiently stocked
  • perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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