Catering Services Manager - Widener University

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $42,400.00 - $66,100.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development

Job Description

Aramark is a global leader in food services and facilities management, serving millions of guests daily in 15 countries. Rooted in service and united by a strong sense of purpose, Aramark strives to make a positive impact for employees, customers, partners, communities, and the planet. The company fosters an environment where every employee has equal opportunities and the freedom to participate fully, without discrimination based on race, color, religion, national origin, age, sex, gender identity, disability, or any other protected status. Aramark is dedicated to helping its workforce develop talents, pursue passions, and empower professional growth as part of its commitment to fostering a diverse and inclusive culture. The company's mission revolves around delivering outstanding service and creating a workplace where individuals are valued and empowered to succeed.

The Catering Services Manager role at Aramark is a leadership position integral to managing and executing comprehensive catering and special event solutions at a designated location. This role is central to ensuring all catering services align seamlessly with customer expectations and company standards. The Catering Services Manager leads a team responsible for the successful delivery of catering events from planning through execution, ensuring consistency and quality. The manager collaborates closely with clients to develop tailored catering solutions and creatively strategizes to meet diverse event needs. The role demands oversight in facilitating food preparation, event setup, and quality assurance of all banquet event orders.

Additionally, this position carries the responsibility for managing labor and food cost targets, recruiting and training catering staff, and maintaining compliance with food safety and occupational health standards. The manager is tasked with accurate financial reporting related to catering revenue and expenses, ensuring operational efficiency and profitability. This role requires a dynamic individual who can thrive in a fast-paced environment, adapting to varied event sizes and complexities. The Catering Services Manager is pivotal in building strong client relationships and delivering memorable event experiences that reinforce the company’s reputation for excellence in hospitality and catering services.

Aramark values employees who are proactive, resourceful, and dedicated to continuous improvement. The Catering Services Manager position requires an individual capable of leading teams with clear communication, training, and development skills while maintaining high service quality. Working event-based hours is expected, and there is a physical aspect to the role involving lifting and standing for extended periods. Candidates must have prior experience in hospitality, catering, and management roles, coupled with food handler and alcohol service certifications where applicable. Joining Aramark means becoming part of a global community committed to service excellence, career growth, and making a meaningful difference in every event served.

Job Requirements

  • Requires at least 2 years of experience
  • Prior experience in a management or supervisory role preferred
  • Previous experience in events, hospitality and catering preferred
  • Requires a bachelor's degree or equivalent experience
  • Available to work event-based hours
  • Must have excellent communications skills
  • Complete Food Handlers and Alcohol Service Certifications as required
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Ability to stand for extended periods of time

Job Qualifications

  • Requires at least 2 years of experience
  • Prior experience in a management or supervisory role preferred
  • Previous experience in events, hospitality and catering preferred
  • Requires a bachelor's degree or equivalent experience
  • Available to work event-based hours
  • Must have excellent communications skills
  • Complete Food Handlers and Alcohol Service Certifications as required

Job Duties

  • Develop and complete catering solutions to meet customers' needs
  • Develop and maintain effective client and customer rapport
  • Deliver consistent quality in planning and carrying out events
  • Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
  • Assist clients in planning special events and providing creative solutions to clients' needs
  • Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
  • Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event

Job Criteria

Experience

Mid Level (3-7 years)


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