Catering Services Director - Drexel University

Aramark is a leading global provider of food services, facilities, and uniform services with a presence in 15 countries around the world. The company prides itself on its commitment to service, innovation, and sustainability, striving to positively impact its employees, clients, communities, and the planet. Aramark’s mission is rooted in service and purpose, aiming to foster a culture where every employee can grow professionally, contribute meaningfully, and work in an inclusive environment free of discrimination. The company serves millions of guests daily through its diverse operations including catering, and is widely recognized for its focus on employee development, customer satisfaction, and sustainable business practices. Aramark offers a dynamic workplace where challenges are met with creativity and teamwork, supporting personal and professional growth in a supportive environment.

The role of Catering Services Director at Aramark is a critical leadership position responsible for overseeing the entire catering operations across multiple units or within a large account. This role involves leading a team of catering professionals to plan, execute, and manage catering orders and special events with excellence and efficiency. The Catering Services Director is entrusted with budgeting, financial goal setting, and ensuring the profitability of the catering department. This position demands strong operational oversight to coordinate all catering functions including event booking, menu development, costing, pricing strategies, hiring, and departmental administration.

Key responsibilities include coordinating preparation, service, and cleanup operations for multiple catering assignments to ensure smooth and high-quality delivery. The role requires developing innovative catering solutions tailored to meet client needs and maintaining strong relationships with clients to foster trust and repeat business. The director must also design and implement a comprehensive annual marketing plan for catering services that aligns with business growth targets. Setting service and presentation standards, ensuring compliance with safety and quality policies, and implementing process improvements are vital to maintaining excellence in catering operations.

The director will play an active role in sales negotiations, working closely with clients to plan special events and ensure their success. Leading and training catering staff is a core function to uphold Aramark’s high standards. The director is accountable for setting and achieving sales, food, and labor targets while managing the overall execution of catering events of varying sizes. Financial responsibilities include accurate accounting and reporting of all catering-related revenue, expenses, and receivables.

This leadership role requires adaptability as job duties may evolve to meet business needs, and physical demands that include lifting, bending, pushing, pulling, and extended periods of walking or standing. Employees may also be required to wear uniforms and use personal protective equipment (PPE). The Catering Services Director at Aramark embodies leadership, operational excellence, and a passion for delivering outstanding catering services, making it a rewarding career opportunity for those looking to advance in the catering and hospitality industry.