Catering Services Director

Carrollton, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible schedule

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of customers daily across 15 countries. The company is deeply rooted in service and committed to its mission of making a positive impact on its employees, partners, communities, and the planet. With a focus on diversity, inclusion, and equal employment opportunity, Aramark fosters a welcoming and supportive environment where all employees can thrive and develop their careers. Known for its commitment to innovation and excellence, Aramark offers a broad range of career opportunities designed to fuel passion and professional growth.

The role of Catering Services Director at Aramark is a pivotal leadership position responsible for overseeing the entire catering operation across multiple units or large accounts. This role demands high-level coordination, strategic planning, and execution of catering services including menus, special events, and client engagements. The Catering Services Director will lead the catering team, manage budgets, and ensure financial goals are met while maintaining exceptional service standards. This position requires a blend of operational expertise, marketing acumen, and strong leadership skills to drive business growth and customer satisfaction. The director will also be responsible for developing and implementing comprehensive marketing plans, establishing service and presentation standards, and continually innovating catering solutions to meet evolving customer needs.

This leadership position stresses the importance of client relations, team leadership, and compliance with all food, occupational, and environmental safety policies. The Catering Services Director participates in the sales process, negotiates contracts, and oversees event execution from preparation through cleanup. Training and mentoring catering staff to maintain premium service quality is a vital component of this role. Working in this role requires flexibility for event-based hours and the ability to handle physical demands such as lifting, bending, and extended periods of standing or walking. The position offers a unique blend of strategic involvement and hands-on management, ideal for professionals looking to make a significant impact in the catering and hospitality industry while advancing their leadership careers.

Job Requirements

At least 4 years of experience
1-3 years of experience in a management role
Previous experience in events and catering
Bachelor’s degree or equivalent experience
Strong communication skills
Available to work event-based hours
Completed Food Handlers and Alcohol Service Certifications as required

Job Qualifications

At least 4 years of experience
1-3 years of experience in a management role
Previous experience in events and catering
Bachelor’s degree or equivalent experience
Strong communication skills
Available to work event-based hours
Completed Food Handlers and Alcohol Service Certifications as required

Job Duties

Coordinate total catering operations including event booking, team supervision, menu development, costing, pricing, hiring, and department administration
Be responsible for all aspects of preparation, service, and cleanup for multiple catering operations
Develop and implement catering solutions to meet customer needs
Develop and maintain effective client and customer rapport
Develop and implement annual comprehensive marketing plan for catering including collateral, sales strategies, and budgets
Establish and implement service and presentation standards for all catering operations
Implement new services to support business growth and client retention
Stay ahead of current catering trends and advise clients, customers and staff
Facilitate the delivery of prepared food from banquet event orders
Participate in sales process and negotiations, assist clients in planning special events
Train and lead catering employees to ensure standards are followed
Set and deliver sales, food, and labor targets
Execute catering events of varied sizes including staffing and management
Responsible for accounting functions including reporting of catering related revenue, expenses, and receivables
Ensure compliance with all food, occupational and environmental safety policies