Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
employee recognition programs
Professional development opportunities
Job Description
ASM Global is a world leader in the management of publicly owned assembly facilities, delivering top-tier services and exceptional event experiences across numerous venues globally. The company focuses on creating memorable moments through its expertise in venue management, catering, and event operations. One of ASM Global's prominent venues, SAVOR Alamodome in San Antonio, Texas, is currently seeking a dedicated Catering Server to join its Food and Beverage department. SAVOR Alamodome is known for hosting a wide variety of events, from sports to concerts to convention shows, attracting thousands of visitors and guests. Working at this venue, employees contribute to a dynamic, fast-paced environment where customer satisfaction and service quality are paramount.
The Catering Server is a vital part of the food and beverage team, reporting directly to the Catering Supervisor and Premium Manager. This part-time hourly, non-exempt position plays a central role in ensuring guests receive attentive, courteous, and efficient service. The main responsibility of the Catering Server is to answer guests' questions regarding food, beverage options, and facility details while providing prompt and courteous service during events. Key duties include greeting guests warmly, serving beverages responsibly in compliance with company standards, side work during downtime, and maintaining a clean, organized workstation. The role demands engagement with guests to develop relationships, communicate effectively with kitchen and beverage staff, and uphold the highest standards of professionalism and sanitation. Employees are expected to maintain full knowledge of menus, recipes, and company protocols, continually expanding their understanding of food and beverage offerings.
The job requires punctuality, professional appearance, and strict adherence to standard operating procedures and safety guidelines. Employees must be physically capable of standing and walking throughout shifts, as well as lifting and moving items up to 50 pounds as part of their duties. Given the nature of the venue, the Catering Server must be adaptable to work under varied conditions such as noise, temperature changes, humidity, and kitchen heat. Schedules frequently involve evenings, weekends, and holidays to align with event timings. This position offers valuable experience in the hospitality and event catering industry with opportunities to develop customer service skills, teamwork, and knowledge of food service operations in a high-volume venue. Overall, it is an excellent role for individuals seeking a rewarding part-time position within a globally recognized facility that thrives on delivering exceptional guest experiences and operational excellence.
The Catering Server is a vital part of the food and beverage team, reporting directly to the Catering Supervisor and Premium Manager. This part-time hourly, non-exempt position plays a central role in ensuring guests receive attentive, courteous, and efficient service. The main responsibility of the Catering Server is to answer guests' questions regarding food, beverage options, and facility details while providing prompt and courteous service during events. Key duties include greeting guests warmly, serving beverages responsibly in compliance with company standards, side work during downtime, and maintaining a clean, organized workstation. The role demands engagement with guests to develop relationships, communicate effectively with kitchen and beverage staff, and uphold the highest standards of professionalism and sanitation. Employees are expected to maintain full knowledge of menus, recipes, and company protocols, continually expanding their understanding of food and beverage offerings.
The job requires punctuality, professional appearance, and strict adherence to standard operating procedures and safety guidelines. Employees must be physically capable of standing and walking throughout shifts, as well as lifting and moving items up to 50 pounds as part of their duties. Given the nature of the venue, the Catering Server must be adaptable to work under varied conditions such as noise, temperature changes, humidity, and kitchen heat. Schedules frequently involve evenings, weekends, and holidays to align with event timings. This position offers valuable experience in the hospitality and event catering industry with opportunities to develop customer service skills, teamwork, and knowledge of food service operations in a high-volume venue. Overall, it is an excellent role for individuals seeking a rewarding part-time position within a globally recognized facility that thrives on delivering exceptional guest experiences and operational excellence.
Job Requirements
- High school diploma or general education degree (GED) required
- valid TABC and Food Handlers Permit required
- minimum 2 years of serving experience
- ability to lift, push and pull up to 30 lbs
- ability to follow oral and written instructions
- must be able to stand and walk for long periods
- must be able to multitask and work in varied environments
- willingness to work evenings, weekends, and holidays
- physical ability to carry, bend, stretch, stoop, pull and push, and lift up to 50 pounds
- ability to work under conditions involving noise, heat, moisture, and temperature changes
Job Qualifications
- High school diploma or general education degree (GED) required
- must have a valid TABC and Food Handlers Permit
- 2 years of serving experience
- basic working knowledge of food and beverage
- ability to work in a team
- ability to lift, push and pull up to 30 lbs
- ability to follow oral and written instructions and effectively perform the work
- fundamental understanding of sanitation, cleanliness, and personal hygiene
- positive attitude and neat appearance
- English preferred as primary language, but not required
- must be able to stand and walk for the duration of the shift
- must be able to multitask and work in different areas
Job Duties
- Greets all guests with enthusiasm and friendliness
- serves alcoholic beverages in an appropriate manner consistent with company standards
- answers guest questions about food, beverages, and our facilities accurately and in a friendly manner
- does side work during non-busy hours
- speaks to guests with enthusiasm at all times
- develops relationships with guests
- provides the highest level of service in accordance with our standards
- identifies food orders when ready and delivers items to tables in a timely manner
- maintains a professional appearance at all times
- communicates with food and beverage staff to ensure guest satisfaction
- reports to work as scheduled, in uniform, and ready to be in position
- maintains professional relationships with all coworkers
- follows checklists and standard operating procedures
- maintains a safe, clean, organized, and stocked work area
- performs duties as assigned
- maintains full knowledge of menus, recipes, and other pertinent information
- constantly increasing knowledge of food, beverages, and other products and services
- responsible for constant sanitation, organization, and proper food handling
- prepares work area for either opening, mid-shift, or closing in accordance with company standards
- punches clock in full uniform, ready to work, and no earlier than five minutes prior to shift
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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