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Catering Sales Manager Bonus Plan

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) with Company Match
Tuition Assistance
discounted room rates
Training
Development
Career advancement opportunities

Job Description

Concord Hospitality is a hospitality management company creating exceptional guest experiences through a diverse portfolio of hotels. Concord values quality, integrity, community, profitability, and fun, fostering an inclusive and growth-oriented workplace. This equal opportunity employer cultivates a supportive culture making it a great place to work for all.

The Catering & Sales Manager role requires leading social and corporate catering events and managing guest room bookings. This versatile position blends sales, event coordination, and superior guest service to maximize revenue and client satisfaction. Candidates should excel at communication, negotiation, and work well in a fast-paced, flexible schedule environment, including weekends and peak seasons.

You will inspire and support your team, promoting professionalism and care. Responsibilities include selling and managing catering and banquet services, negotiating contracts, coordinating setups, and collaborating with departments to ensure flawless events. You will generate business through networking, manage event documentation, oversee budgets and quotas, and lead pre-, during, and post-event communications. Training and guiding staff to maintain service standards will be essential.

Benefits include competitive pay, medical, dental, and vision insurance, life and disability insurance, 401(k) match, tuition aid, discounted stays, and career growth opportunities. Joining Concord means embracing an associate-first culture dedicated to making the workplace great for all and delivering memorable hospitality experiences.

Job Requirements

  • minimum 2 years experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts or equivalent combination of education and experience
  • ability to work a flexible schedule and thrive in a fast-paced environment
  • guest-focused with attention to detail and a commitment to delivering outstanding service
  • strong communication, negotiation, and organizational skills

Job Qualifications

  • minimum 2 years experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts or equivalent combination of education and experience
  • strong communication, negotiation, and organizational skills
  • ability to work a flexible schedule and thrive in a fast-paced environment
  • guest-focused with attention to detail and a commitment to delivering outstanding service

Job Duties

  • Sell and manage social and corporate catering events, including guest rooms, banquet food and beverage, and upselling contracted groups
  • negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs
  • collaborate with hotel departments to ensure flawless event execution and guest satisfaction
  • generate new business through solicitation, networking, and follow-up with past clients
  • finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records
  • lead pre-event, on-site, and post-event communications to ensure service excellence
  • monitor budgets, sales quotas, and revenue opportunities
  • implement strategies to increase catering revenue during low-demand periods
  • conduct site tours for prospective clients and facilitate client meetings as needed
  • train, delegate, and guide staff to ensure smooth operation of events and service standards

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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