Catering Sales Manager

Orlando, FL, USA|

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $45,900.00 - $59,200.00

Benefits

Health Insurance

Travel Discounts

Employee assistance program

Flexible Paid Time Off

Work-life balance

401(k) Plan

Employee Stock Purchase Program

Job Description

Mystic Dunes, a Hilton Vacation Club, is a premier resort destination featuring 986 luxurious suites spread across 600 beautifully maintained acres. Recently rebranded and renovated, Mystic Dunes offers a serene environment surrounded by lush landscapes and a pristine golf course, creating an inviting experience for both members and guests. Conveniently located near major attractions, the resort provides an ideal setting for both relaxation and professional growth. As part of the Hilton Vacation Club family, Mystic Dunes embraces a service-oriented culture, striving to deliver exceptional experiences every day that enrich the lives of guests and support local communities.

We are seeking a dedicated and dynamic Catering Sales Manager to join our team. This pivotal role focuses on driving revenue growth and profitability within the catering and banquet division by actively identifying, developing, and nurturing client relationships. The Catering Sales Manager is responsible for ensuring the seamless execution of all catering and banquet events, overseeing everything from client acquisition to event planning and team leadership. This opportunity is perfect for professionals seeking career development in a vibrant hospitality environment that values teamwork, innovation, and excellence.

Job Requirements

servsafe food handling certification or similar
food handler’s card
alcohol awareness training certification
high school diploma or equivalent

Job Qualifications

experience in catering, hospitality, event sales, or a related field
proven ability to build client relationships and drive sales
strong communication, customer service, and negotiation skills
ability to manage multiple events and priorities at the same time
strong organizational and problem-solving abilities
basic understanding of budgeting, forecasting, and revenue goals
knowledge of food and beverage operations and event planning
ability to lead, motivate, and work effectively with a team
detail-oriented with a focus on delivering exceptional guest experiences
ability to work in a fast-paced environment and adapt to changing needs

Job Duties

actively solicit new business through cold calling, networking, and attending industry events
develop and maintain strong relationships with clients, including corporate, social, and non-profit organizations
conduct site inspections and propose tailored catering and banquet packages to meet client needs
negotiate contracts and pricing to maximize revenue and profitability
manage the sales pipeline, track progress, and forecast sales revenue
collaborate with the chef, restaurant and banquet teams to ensure seamless event planning and execution
oversee the coordination of all aspects of events, including menu planning, staffing, and equipment rental
monitor event budgets and ensure profitability
resolve any issues or problems that arise during events in a timely and professional manner
recruit, train, and develop a high-performing banquet team
provide ongoing coaching and mentorship to team members
set performance expectations and evaluate team members' performance
track and analyze sales performance and profitability metrics
develop and implement strategies to improve sales and profitability
prepare sales reports and forecasts for management