Catering Sales Manager

HHM Hotels is a renowned hospitality company known for its commitment to delivering exceptional guest experiences through its diverse range of properties and services. As a leader in the hotel industry, HHM Hotels prides itself on upholding high standards, embracing core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These foundational principles drive the company to foster a culture centered on excellence, innovation, and unmatched service for both guests and employees. The company operates multiple hotel brands that emphasize quality, comfort, and superior hospitality, catering to business and leisure travelers alike. HHM Hotels continuously seeks dedicated professionals who are passionate about hospitality and eager to contribute to the company's growth and success.

The Catering Sales Manager role at HHM Hotels is a pivotal position responsible for achieving and surpassing catering department goals through effective sales and service of banquet and meeting functions. This role demands a proactive approach to identifying new business opportunities and nurturing relationships with existing clients in both corporate and social markets. The manager will be responsible for overseeing all aspects of catering sales, including solicitation, closing, and ensuring thorough documentation of account details. They will lead a team by recruiting, training, scheduling, coaching, and supporting associates to perform at the highest level in alignment with the brand and hotel standards as well as the company's core values.

Key responsibilities include maximizing revenue by promoting all facets of the hotel to current and prospective clients, preparing and managing banquet event orders and group resumes, and maintaining top-tier service standards. The role requires excellent communication skills to convey clear direction to staff and provide clients with outstanding service and catered products. Physical demands include standing for extended periods, walking, lifting up to 25 pounds, and other movements typical in a dynamic hospitality environment. The work schedule may vary, including holidays and weekends, reflecting the nature of the hospitality industry.

This position offers a clear career growth path from Sales Manager to Director of Sales and ultimately Regional Director of Sales, providing ambitious individuals with valuable opportunities for professional advancement within the company. HHM Hotels prefers candidates with an associate or bachelor’s degree in Hospitality or a related industry and requires a proven track record in catering and banquet sales. This role is well-suited for driven sales professionals who thrive in fast-paced environments and are committed to delivering excellence and exceptional client experiences.