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Catering Sales Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $55,000.00
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Work Schedule

Standard Hours
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Benefits

Dental Insurance
Employee assistance program
employee discount
Health Insurance
Health savings account
Paid Time Off
Vision Insurance

Job Description

Mo' Bettahs is a renowned restaurant brand deeply rooted in Hawaiian culture and values. The company prides itself on embracing and promoting core values such as Kuleana (Responsibility), Ho'okipa (Hospitality and Aloha), Ho'okuku (Competitiveness), Mo'omeheu (Culture), Miki'oi (Fine Craftsmanship), and Pono (Righteousness). These guiding principles shape not only the day-to-day operations of Mo' Bettahs but also the spirit of their team members. The company fosters an environment where hunger for success, kindness, energy, humility, and selflessness are celebrated as key traits of an ideal team player. This focus on responsibility, cultural heritage, personal service, and excellence makes Mo' Bettahs a standout employer in the restaurant industry that prioritizes both its community and its employees.

The role of Catering Sales Manager at Mo' Bettahs is vital to the company's community engagement and catering services success. This full-time position offers an annual salary range between $50,000 and $55,000. The Catering Sales Manager acts as a crucial liaison between the restaurants and local businesses, working diligently to increase and sustain the catering clientele. The successful candidate will be tasked with planning, organizing, and executing catering orders across the district while maintaining exceptional customer satisfaction through proactive communication. Essential duties include responding promptly to catering inquiries via phone, email, or online, providing detailed menus and service information while embodying the Aloha spirit, managing order accuracy including guest counts and dietary needs, and coordinating fulfillment with the restaurant team. This role demands a hands-on approach, requiring the manager to build and nurture relationships with local businesses and community members to seek new catering opportunities continuously.

The position is perfect for someone passionate about quality food preparation, enjoys being part of a team, and takes pride in ownership and accountability. The Catering Sales Manager must be proactive, detail-oriented, approachable, and ready to uphold Mo' Bettahs' commitment to excellent guest experiences. Additionally, to succeed in this fast-paced role, the manager must be adaptable and ready to work across various days within the week, Monday through Sunday. Mo' Bettahs is dedicated to equal opportunity employment and ensuring a respectful and inclusive workspace free of discrimination and harassment. Along with a competitive salary, the company provides comprehensive benefits designed to support the employee's well-being, including dental and health insurance, employee discounts, paid time off, and more. As an employer utilizing eVerify, Mo' Bettahs requires all candidates to be authorized to work in the US, holding a valid driver's license essential for the role's operational demands.

Job Requirements

  • At least 18 years old
  • Must be authorized to work in the US
  • Must have a valid driver's license
  • Restaurant experience preferred
  • Available to work Monday-Sunday
  • Basic experience with computers, i.e. Microsoft Suite, email, iPad

Job Qualifications

  • At least 18 years old
  • Must be authorized to work in the US
  • Must have a valid driver's license
  • Restaurant experience preferred
  • Available to work Monday-Sunday
  • Basic experience with computers, i.e. Microsoft Suite, email, iPad

Job Duties

  • Serve as the first point of contact for all catering inquiries for the restaurants in your district
  • Respond promptly to inbound calls, emails, and online submissions to assist guests with catering orders
  • Provide detailed information about our catering menu, pricing, and service options while embodying the Aloha spirit
  • Answer customer questions, make recommendations, and upsell catering packages when appropriate
  • Process and confirm all catering orders with accuracy, ensuring all necessary details (guest count, dietary needs, delivery/pickup times, etc.) are recorded correctly
  • Coordinate order and delivery fulfillment with your Mo' Bettahs location
  • Communicate effectively with your general manager and the team to ensure timely preparation and delivery
  • Proactively follow up with customers to confirm details, provide updates, and ensure satisfaction
  • Maintain a catering order log and track key performance indicators such as order volume, customer feedback, and repeat business
  • Work closely with each restaurant's leadership to optimize the catering process
  • Identify opportunities to improve efficiency and guest experience
  • Assist in resolving any issues related to catering orders, ensuring a positive outcome for the customer

Job Criteria

Experience

Mid Level (3-7 years)


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