Catering Operations Manager

Restaurant Associates is a distinguished leader in the hospitality industry, recognized nationally for providing exceptional dining and event catering services. As a member of Compass Group USA, the largest foodservice company in the world, Restaurant Associates services some of America’s most prestigious museums, performing arts centers, and corporate clients. With a strong reputation for excellence and a commitment to quality, it has been honored with Glassdoor’s Employee Choice Award as one of the Best Places to Work, showcasing its dedication to fostering a supportive and rewarding workplace culture. The company prides itself on delivering superior hospitality experiences tailored to the unique needs of each client and venue. Located in Boston, Massachusetts, the Harvard Conference Center hosts some of the most sophisticated and high-profile events in the region, making it a distinguished setting for hospitality professionals to showcase and expand their expertise. This full-time role offers a competitive salary ranging from $75,000 to $85,000 annually and comes with a comprehensive benefits package designed to support employee wellbeing and career growth.

The Catering Operations Manager position at the Harvard Conference Center is a critical leadership role tasked with managing the impeccable execution of both on- and off-premise catering events. The role demands a blend of strategic planning, operational excellence, and client-centered hospitality. This manager is responsible for ensuring every event surpasses expectations through meticulous attention to detail, seamless coordination among culinary teams, vendors, and clients, and delivering service that epitomizes white-glove hospitality. This position requires an experienced professional who can juggle multiple high-profile events concurrently, demonstrating outstanding organizational skills and clear communication across all stakeholder levels. Beyond basic event management, the Catering Operations Manager acts as a trusted advisor to clients, helping design suitable event concepts, menus, and entertainment options while aligning with budget constraints and operational capabilities. The role calls for leadership in recruitment, training, and motivation of event and catering staff to create a cohesive team that embodies excellence and reliability. Additionally, the candidate will oversee financial aspects, including budgeting, contract negotiation, and ensuring timely client payments, reinforcing the position’s integral role in driving both operational and business success. With an emphasis on business growth, relationship management, and delivering unforgettable guest experiences, this role is ideal for a hospitality professional with an entrepreneurial mindset and a passion for elevating service standards. The Catering Operations Manager will represent Restaurant Associates’ commitment to quality, innovation, and client satisfaction within a fast-paced and dynamic environment.