Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $28.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
Legends and ASM Global have united to form a powerhouse partnership that is reshaping the landscape of sports, entertainment, and live events worldwide. Legends is known for its comprehensive, data-driven approach across global partnerships, hospitality, merchandise, and attractions, serving top-tier clients and delivering exceptional experiences. ASM Global stands as the world leader in venue management and live event production, overseeing over 350 iconic venues, including stadiums, arenas, convention centers, and theaters. This collaboration blends unmatched expertise with a vast global reach, providing end-to-end solutions that cover everything from venue development to event booking, revenue strategy, and hospitality management. The combined organization champions an inclusive, innovative culture where respect, integrity, and accountability guide the way, fostering an environment where every team member, guest, and partner can thrive. Their mission to transform live entertainment and create memorable experiences is driven by a commitment to excellence and teamwork.
The role of Catering Operations Coordinator is essential in this dynamic environment, reporting directly to the Catering Manager. This position is responsible for ensuring the flawless execution of catering events and operations. The coordinator works closely with various internal departments such as culinary, operations, IT/AV, and event sales to guarantee seamless event planning and execution that meets the highest standards of quality and efficiency. Key responsibilities include collaborating with clients to understand and meet event requirements such as menu selections and dietary needs, scheduling and overseeing event setups including equipment rental and décor, assisting in menu development to incorporate client preferences and culinary trends, managing logistics such as venue coordination and timely delivery of catering items, and supervising catering staff to uphold exceptional service standards. The role demands strong organizational skills, effective communication, and the ability to multitask and prioritize. A background in hospitality management or culinary arts is preferred, with proven experience in catering operations or related fields. This role offers a competitive wage of $28 per hour, commensurate with experience, alongside a generous benefits package that includes medical, dental, vision, life, and disability insurance, paid vacation, and a 401k plan. Located onsite at View Boston in Massachusetts, the position requires flexibility for evenings, weekends, and holidays as needed and involves physical tasks such as lifting and moving equipment. Join Legends and ASM Global to be part of a transformative team creating legendary experiences in live entertainment.
The role of Catering Operations Coordinator is essential in this dynamic environment, reporting directly to the Catering Manager. This position is responsible for ensuring the flawless execution of catering events and operations. The coordinator works closely with various internal departments such as culinary, operations, IT/AV, and event sales to guarantee seamless event planning and execution that meets the highest standards of quality and efficiency. Key responsibilities include collaborating with clients to understand and meet event requirements such as menu selections and dietary needs, scheduling and overseeing event setups including equipment rental and décor, assisting in menu development to incorporate client preferences and culinary trends, managing logistics such as venue coordination and timely delivery of catering items, and supervising catering staff to uphold exceptional service standards. The role demands strong organizational skills, effective communication, and the ability to multitask and prioritize. A background in hospitality management or culinary arts is preferred, with proven experience in catering operations or related fields. This role offers a competitive wage of $28 per hour, commensurate with experience, alongside a generous benefits package that includes medical, dental, vision, life, and disability insurance, paid vacation, and a 401k plan. Located onsite at View Boston in Massachusetts, the position requires flexibility for evenings, weekends, and holidays as needed and involves physical tasks such as lifting and moving equipment. Join Legends and ASM Global to be part of a transformative team creating legendary experiences in live entertainment.
Job Requirements
- Bachelor's degree in hospitality management culinary arts or related field preferred
- Proven experience in catering operations event planning or hospitality management
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication and interpersonal skills with a customer-focused approach
- Proficiency in MS Office and catering software TripleSeat
- Ability to work flexible hours including evenings weekends holidays as required
- Certificate in Food Safety ServSafe is a plus
- Ability to lift move and set up tables chairs staging and event equipment often 50+ lbs
Job Qualifications
- Bachelor's degree in hospitality management culinary arts or related field preferred
- Proven experience in catering operations event planning or hospitality management
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication and interpersonal skills with a customer-focused approach
- Proficiency in MS Office and catering software TripleSeat
- Ability to work flexible hours including evenings weekends holidays as required
- Certificate in Food Safety ServSafe is a plus
- Ability to lift move and set up tables chairs staging and event equipment often 50+ lbs
Job Duties
- Collaborate with Catering Manager and event clients to understand their event requirements including menu selection dietary restrictions and special requests
- Coordinate with internal teams such as culinary operations IT/AV and event sales to ensure seamless event planning and execution
- Schedule and oversee event setup with Catering Manager including equipment rentals décor arrangements and staffing requirements
- Assist Catering Manager with menu development and customization based on client preferences seasonal trends dietary preferences and culinary innovations
- Coordinate logistics for catering events including equipment set up elevator operations and venue coordination
- Ensure timely delivery and set up of catering equipment food and beverages
- Assist with inventory management including ordering supplies for events tracking inventory levels and managing vendor relationships
- Assist Catering Manager with training and supervising catering staff including catering servers bartenders and kitchen staff
- Provide ongoing coaching and feedback to ensure high quality service and adherence to events operational standards
- Assist Catering manager with development and implementation of event staffing schedules to meet the demands of catering events while optimizing labor costs
- Serve as the primary point of contact for events clients throughout the catering process addressing questions or concerns resolving issues and ensuring client satisfaction
- Effectively communicate with catering manager and event sales team to ensure all applicable information is conveyed on BEO and with event clients
- Build and maintain strong relationships with event clients vendors and partners to foster repeat business and referrals
- Ensure compliance with food safety regulations health codes and licensing requirements at all times
- Partner with Catering Manager to implement and enforce standard operating procedures SOPs to maintain steps of service cleanliness and safety standards in catering operations
- Ensure all payments are received and reach out to guests with outstanding balances
- Perform other duties as assigned by View Boston management team
Job Criteria
Experience
No experience required
Job Location
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