Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $57,500.00 - $60,000.00
Benefits
Company paid medical insurance premiums
Vision Insurance
Dental Insurance
voluntary life insurance
Restaurant comp tab
401K Program with Employer Match
Quarterly profit-sharing program
Paid Time Off
Employer paid sick time
Bereavement leave
Parental leave
Job Description
Home Team BBQ is a renowned restaurant group celebrated for its award-winning barbecue cuisine, exceptional customer service, and a vibrant team culture that values excellence and teamwork. As a leader in the restaurant industry, Home Team BBQ combines top-of-the-industry pay rates and a comprehensive benefits package with a commitment to fostering a positive work environment. Their recognition and success stem from a passion for quality food and an emphasis on creating memorable dining experiences for guests. The company is dedicated to supporting its staff through benefits like company-paid medical insurance premiums, vision and dental coverage, a 401k program with employer... Show More
Job Requirements
- Flexibility in availability
- One-year certification from college or technical school
- Minimum 2 years experience in catering services
- Serve Safe Certification preferred
- Positive attitude and professional demeanor
- Strong communication skills
- Leadership ability
- Ability to manage multiple tasks
- Ability to work under time constraints
- Ability to stand for extended periods
- Ability to lift and carry 40 lbs
- Good general health
- Ability to cope with mental and emotional stress
- Ability to work in various environmental conditions
Job Qualifications
- One-year certification from college or technical school
- At least 2 years experience in catering services
- Serve Safe Certified is preferred
- Positive attitude and disposition
- Ability to confidently and professionally engage and entertain guests
- Ability to read and interpret safety, operating and maintenance instructions, policy and procedure manuals
- Ability to write routine reports and correspondence
- Able to resolve guest issues delicately and to their satisfaction
- Demonstrated leadership and confidence supervising culinary staff
- Ability to add, subtract, multiply and divide units of measure
- Computer proficiency in Word and Excel
- Ability to learn and become proficient with company POS systems
Job Duties
- Consistently deliver the highest quality of service
- Respond to customer inquiries, feedback, and complaints quickly and appropriately to increase guest satisfaction
- Answer all calls and emails in a professional manner daily
- Filing emails after responding, directing emails that need extra attention to the correct manager or ops member
- Direct calls to correct personnel and/or departments
- Lead by example and motivate staff daily on procedures required
- Train associates on our protocols and the Home Team Way
- Coordinate all orders/events using Google calendar for availability
- Communicate with BOH chefs about food item availability daily for all locations
- Proper entering of all orders for events
- Faxing/Emailing all order sheets daily to corresponding restaurants
- Implement proper procedures for FOH staff directing orders for to go and catering calls from the restaurant
- Plan and prepare proposals for full-service and vending events
- Prepare pack out lists and coordinate needs for full service, vending events with Event Director and Full Service/Events Manager
- Review vending/full-service checklists for events prior to event date
- Communicate all needs for events with Event Director and catering staff
- Responsible for cash banks/iPad for vending events
- Train, implement and maintain proper procedures for all events with support staff
- Communicate all full-service needs with event planner/day of coordinator
- Manage delegated aspects with Catering Captain for day of event such as equipment, tents, fans, iPad, banks, fees, tickets, garbage, parking passes
- Communicate with captains pre and post event, provide constructive feedback to strengthen policies and procedures if necessary
- Create and implement timelines and needs for full-service events, menu labels, buffet set ups and equipment needs
- Lead by example and motivate staff daily on procedures required
Job Location
Loading...
You may be also interested in:
Popular Cities