Catering & Premium Service Manager

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. Known for its commitment to service excellence and sustainability, Aramark operates in diverse sectors including education, healthcare, business dining, sports and entertainment, and remote work sites. The company places a strong emphasis on employee development, inclusivity, and community engagement, fostering a workplace where every individual can thrive and grow professionally. Rooted in service and united by their purpose, Aramark aims to positively impact their employees, clients, communities, and the planet through innovative solutions and dedicated service.

The role of Catering Services Manager at Aramark is a pivotal leadership position responsible for overseeing all aspects of catering solutions and special events at a specific location. This role involves leading a catering team to ensure that events and catering delivery requests are completed with the highest customer satisfaction and service standards. The Catering Services Manager is tasked with developing and implementing tailored catering solutions that meet diverse client needs while maintaining a strong client and customer rapport. Their responsibilities extend to the meticulous planning, coordination, and execution of catering events of varying sizes and complexities, ensuring consistent quality and attention to detail.

This position requires the manager to facilitate the delivery and setup of prepared food in accordance with banquet event orders while providing creative and practical solutions to clients during the event planning phase. The Catering Services Manager also takes on the critical role of training and leading catering employees, upholding event standards, and ensuring excellence in the presentation and service of catered events. Additionally, they are responsible for managing food and labor costs, recruiting and developing team members, and ensuring compliance with food safety, occupational health, and environmental regulations.

This role is dynamic, requiring a hands-on approach and the ability to adapt to changing duties as necessary to meet Aramark's commitments. It demands excellent communication skills, event management experience, and the capability to manage event-based hours, including occasional lifting and standing for extended periods. Aramark’s commitment to equal employment opportunity ensures that all employees can contribute to and benefit from a supportive and inclusive work environment. This role presents an excellent opportunity for candidates passionate about hospitality, event management, and customer service to grow their career within a globally recognized company dedicated to making a positive difference at every level.