Catering & Events Sales Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Flexible
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
flexible schedule

Job Description

Larkin's Catering & Events is a renowned hospitality company specializing in delivering exceptional catering and event experiences. Known for its commitment to unparalleled service, Larkin's Catering & Events has established a strong reputation in the industry for creating memorable moments through meticulous planning and outstanding execution. As a dynamic player in the hospitality sector, the company offers a wide range of services, including corporate events, weddings, private parties, and community gatherings. Their team is dedicated to providing superior food, seamless service, and creative event solutions tailored to each client's needs. Larkin's Catering & Events operates with a strong focus on quality, innovation, and customer satisfaction, making it a preferred choice for clients seeking professional and unforgettable event experiences.

The Catering & Events Sales Manager at Larkin's Catering & Events plays a pivotal role in the company’s continued success by driving new business development, fostering client relationships, and coordinating all aspects of the catered events and venue bookings. This full-time, exempt position demands a highly organized, sales-driven, and detail-oriented professional who is passionate about hospitality. The manager acts as the primary point of contact for clients from the initial inquiry through to the event’s final execution, ensuring each event is flawlessly planned and delivered.

This role requires excellent communication and relationship-building skills, as well as the ability to manage multiple projects simultaneously while maintaining high standards of client satisfaction and achieving revenue targets. The Catering & Events Sales Manager collaborates closely with the Catering Operations Manager, culinary teams, and event staff to ensure all client expectations are met, offering customized proposals, and negotiating contracts that balance profitability with client satisfaction. In addition, the role involves active participation in marketing, networking, and community engagement to cultivate new prospects and expand market reach.

Due to the nature of the hospitality industry, the schedule for this role is flexible and includes working evenings, weekends, and holidays based on business demands and event schedules. Success in this position is measured not only by meeting sales goals but also by the quality of client interactions, thoroughness of planning documentation such as Banquet Event Orders, and overall contribution to the growth and reputation of Larkin's Catering & Events. The company culture emphasizes N.I.C.E. values - nurturing, intuitive, compassionate experiences - highlighting their commitment to exceptional hospitality.

Joining Larkin's Catering & Events as a Catering & Events Sales Manager means becoming part of a passionate team dedicated to creating unforgettable events and fostering lasting client relationships. This role offers an opportunity for professional growth in a vibrant, fast-paced environment where your skills in sales, event coordination, client management, and hospitality excellence will be highly valued and developed.

Job Requirements

  • Minimum of three years of experience in hospitality catering restaurant hotel venue or event sales
  • Valid driver's license and reliable transportation
  • Ability to prioritize multiple projects in fast-paced environment
  • Professional appearance and demeanor
  • Excellent written and verbal communication skills
  • Strong organizational and time-management abilities

Job Qualifications

  • Minimum of three years of experience in hospitality catering restaurant hotel venue or event sales
  • Proven ability to achieve or exceed sales goals
  • Outstanding customer service and relationship-building skills
  • Strong organizational and time-management abilities
  • Excellent written and verbal communication skills
  • Ability to prioritize multiple projects in fast-paced environment
  • Professional appearance and demeanor
  • Valid driver's license and reliable transportation
  • Experience using TripleSeat
  • Experience in catering banquet or venue sales
  • Familiarity with Microsoft Office Google Workspace Canva and hospitality management software
  • Exceptional interpersonal and sales skills
  • Strong negotiation and closing abilities
  • High attention to detail
  • Ability to anticipate client needs and solve problems proactively
  • Strong organizational and planning skills
  • Ability to collaborate effectively with culinary operations and leadership teams
  • Ability to remain calm and professional under pressure
  • Passion for hospitality and creating memorable guest experiences

Job Duties

  • Generate new catering and event business through prospecting networking referrals venue tours and community engagement
  • Respond promptly to all inquiries received through TripleSeat email phone social media and company website
  • Conduct venue tours and client consultations
  • Prepare customized proposals menus pricing and event recommendations
  • Negotiate contracts while maintaining company pricing standards and profitability
  • Develop relationships with corporate clients wedding planners event professionals nonprofit organizations chambers of commerce hotels and community partners
  • Consistently meet or exceed established monthly quarterly and annual sales goals
  • Identify opportunities to increase event revenue through thoughtful upselling of food beverage rentals decor and additional services
  • Serve as the primary point of contact throughout sales and planning process
  • Build trust by delivering prompt professional and proactive communication
  • Guide clients through menu selections timelines room layouts rental needs staffing requirements and event logistics
  • Ensure all contracts deposits payments and required documentation are completed according to company policies
  • Conduct final planning meetings prior to each event
  • Follow up after events to gather feedback strengthen relationships and encourage repeat business and referrals
  • Collaborate closely with Catering Operations Manager to ensure flawless execution of all events
  • Prepare accurate and detailed Banquet Event Orders for every event
  • Participate in planning meetings with culinary operations and service teams
  • Communicate all client expectations changes and special requests to appropriate departments
  • Attend events as necessary to ensure quality standards and client satisfaction
  • Resolve guest concerns professionally and efficiently while maintaining highest level of hospitality
  • Utilize TripleSeat as primary Customer Relationship Management and event management platform
  • Maintain complete accurate and up to date client records
  • Record all communications proposals contracts deposits payments tasks and event notes
  • Track lead sources sales opportunities booking status and revenue forecasts
  • Generate reports and maintain accurate sales pipelines
  • Maintain minimum 95 percent TripleSeat CRM compliance rate ensuring all event information is complete current and accurate
  • Represent Larkin's Catering and Events at networking functions bridal shows chamber events trade shows and community activities
  • Build strategic relationships with local businesses venues hotels tourism partners and event professionals
  • Assist with promotional campaigns and seasonal sales initiatives
  • Collaborate with leadership on strategies to increase bookings during slower periods and expand market share
  • Achieve established sales and revenue goals
  • Build profitable event proposals while maintaining pricing integrity
  • Monitor food beverage labor and rental considerations during planning process
  • Ensure accurate billing and adherence to contract terms
  • Assist leadership with sales forecasting and budgeting

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef