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Catering & Conference Services Coordinator

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

Trump International Beach Resort is a distinguished luxury hotel located in a pristine beachfront setting. Known for its exceptional hospitality and upscale amenities, the resort caters to discerning guests who seek an unforgettable experience combining relaxation, elegance, and world-class service. The resort boasts beautifully appointed rooms and suites, fine dining options, recreational facilities including a spa and fitness center, and event spaces designed to accommodate a broad range of functions from intimate gatherings to large conventions. As part of its commitment to excellence, Trump International Beach Resort prioritizes guest satisfaction, innovation, and personalized service across all departments. The resort also... Show More

Job Requirements

  • Ability to sit, stand, walk, talk and hear frequently
  • Use hands to finger, handle, or feel objects, tools, or controls frequently
  • Ability to reach with hands and arms
  • Ability to communicate effectively verbally and in writing
  • Must read, write and speak English fluently
  • Knowledge of Spanish helpful
  • Strong Microsoft Office skills with emphasis on Excel
  • Experience with Delphi software
  • Ability to work flexible schedule including holidays and weekends

Job Qualifications

  • At least 1 year working in a catering office
  • Four-year degree in hospitality or other business related field desired
  • Strong Microsoft Office skills with emphasis on Excel
  • Experience with Delphi software
  • Ability to communicate effectively verbally and in writing with guests, vendors and co-workers
  • Fluency in English
  • Knowledge of Spanish helpful

Job Duties

  • Provide coordination and servicing of convention and group business
  • Prospect and solicit new business and maintain repeat clients relationships
  • Conduct creative site inspections that deliver an exciting and memorable visit and address the clients needs
  • Work with and make recommendations to clients to prepare menus and floor plans and assist them in other needs such as flowers, photographers, and entertainment
  • Prepare catering proposals
  • Coordinate and service convention business from assignment through meeting dates until final payment
  • Contribute effective ideas to client strategic planning and analysis processes
  • Ensure all activities and services are performed to planned specifications to help ensure guest satisfaction and repeat business
  • Arrange all food and beverage details for assigned functions
  • Coordinate and supervise the preparation, presentation, and service of food and beverage products of functions to ensure highest quality
  • Ensure that all BEOs and paperwork have been completed properly and on a timely basis
  • Ensure proper billing to guest folios and master accounts
  • Contribute to increase hotel revenues by selling above contracted food and beverage minimums and ancillary income sources
  • Identify problems and proactively seek out methods to improve self-performance and/or efficiency of operations
  • Work closely with the banquet manager
  • Adhere to all Trump International Beach Resort safety and sanitation guidelines
  • Must be able to work a flexible schedule including holidays and weekends

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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