Catering & Conference Services Coordinator

Sunny Isles Beach, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible scheduling

Job Description

Trump International Beach Resort is a distinguished luxury hotel located in a pristine beachfront setting. Known for its exceptional hospitality and upscale amenities, the resort caters to discerning guests who seek an unforgettable experience combining relaxation, elegance, and world-class service. The resort boasts beautifully appointed rooms and suites, fine dining options, recreational facilities including a spa and fitness center, and event spaces designed to accommodate a broad range of functions from intimate gatherings to large conventions. As part of its commitment to excellence, Trump International Beach Resort prioritizes guest satisfaction, innovation, and personalized service across all departments. The resort also maintains a strong focus on safety and sanitation protocols to ensure a secure and comfortable environment for both guests and staff.

This combined Catering Sales and Conference Services position plays a critical role within the resort’s Food and Beverage and event operations. Reporting to the Director of Catering & Conference Services and the Director of Group Sales, the role is focused on selling food and beverage services to group clients while acting as the primary contact for conference services. The successful candidate will be responsible for managing a diverse portfolio of group accounts, from initial client prospecting and solicitation through to event execution and final billing. This includes creating engaging site inspections, advising clients on menu selections, floor plans, and additional event needs such as entertainment and floral arrangements, and preparing detailed catering proposals. The role demands a high level of coordination and customer service to ensure that all events operated at the highest quality standards, contributing to guest satisfaction and repeat business. The person will also work closely with banquet and operations teams to oversee food and beverage presentation and service, guaranteeing flawless execution of every function. With a flexible schedule including holidays and weekends, this position is ideal for a hospitality professional eager to contribute ideas, enhance operational efficiency, and help increase hotel revenue through upselling and delivering exceptional guest experiences. Strong Microsoft Office skills, proficiency in communication, and experience with systems like Delphi are essential. The Resort offers an inspiring workplace for those passionate about luxury hospitality and event management, providing opportunities to develop a rewarding career in the industry.

Job Requirements

Ability to sit, stand, walk, talk and hear frequently
Use hands to finger, handle, or feel objects, tools, or controls frequently
Ability to reach with hands and arms
Ability to communicate effectively verbally and in writing
Must read, write and speak English fluently
Knowledge of Spanish helpful
Strong Microsoft Office skills with emphasis on Excel
Experience with Delphi software
Ability to work flexible schedule including holidays and weekends

Job Qualifications

At least 1 year working in a catering office
Four-year degree in hospitality or other business related field desired
Strong Microsoft Office skills with emphasis on Excel
Experience with Delphi software
Ability to communicate effectively verbally and in writing with guests, vendors and co-workers
Fluency in English
Knowledge of Spanish helpful

Job Duties

Provide coordination and servicing of convention and group business
Prospect and solicit new business and maintain repeat clients relationships
Conduct creative site inspections that deliver an exciting and memorable visit and address the clients needs
Work with and make recommendations to clients to prepare menus and floor plans and assist them in other needs such as flowers, photographers, and entertainment
Prepare catering proposals
Coordinate and service convention business from assignment through meeting dates until final payment
Contribute effective ideas to client strategic planning and analysis processes
Ensure all activities and services are performed to planned specifications to help ensure guest satisfaction and repeat business
Arrange all food and beverage details for assigned functions
Coordinate and supervise the preparation, presentation, and service of food and beverage products of functions to ensure highest quality
Ensure that all BEOs and paperwork have been completed properly and on a timely basis
Ensure proper billing to guest folios and master accounts
Contribute to increase hotel revenues by selling above contracted food and beverage minimums and ancillary income sources
Identify problems and proactively seek out methods to improve self-performance and/or efficiency of operations
Work closely with the banquet manager
Adhere to all Trump International Beach Resort safety and sanitation guidelines
Must be able to work a flexible schedule including holidays and weekends