Cashier/Runner

Torchy's Tacos began its journey in Austin, Texas, in 2006, originating from a simple idea, the passion of a dedicated executive chef, and a food trailer. Since then, it has blossomed into a nationally recognized restaurant chain known for its innovative approach to tacos and commitment to quality and community. Today, Torchy's operates numerous restaurants across the country, each dedicated to delivering exceptional food and outstanding hospitality. The brand has grown while keeping its core values intact, focusing on creating memorable dining experiences for every guest who walks through the door. This includes not only delicious food but also a warm, welcoming atmosphere where guest satisfaction is paramount.

Torchy's is hiring for the position of Cashier/Runner, a vital role within the Hospitality Team that serves as the heart and soul of the guest experience. This role is not just about processing orders and running food; it embodies the spirit of hospitality that Torchy’s strives to provide—making every guest feel welcomed, valued, and appreciated. The Cashier/Runner acts as the first point of contact, greeting guests with a friendly smile, ensuring accurate and efficient transactions, and assisting in delivering food to the dining room promptly. Additionally, this role requires maintaining a clean and organized environment in all guest-facing areas, collaborating with the kitchen and management teams, and supporting overall restaurant operations.

This position offers flexible scheduling options aimed at accommodating individual team members' needs, with wages starting between $10 to $13 per hour, based on experience, plus pooled tips that enhance total take-home pay. There’s also a great food discount available for employees and their spouses, making it rewarding beyond just the paycheck. For full-time employees, after one year of service, Torchy’s provides access to comprehensive benefits including medical, dental, vision coverage, and paid time off (PTO). Additionally, the company offers a 401(k) plan after six months of employment and hosts the Torchy's Family Foundation, a program dedicated to supporting team members during times of crisis or need.

The ideal Cashier/Runner candidate will be outgoing, adaptable, and attentive to detail, with the ability to maintain excellent communication and deliver outstanding customer service even during busy periods. They will also be knowledgeable about the menu and ongoing promotions to make personalized recommendations and enhance guest satisfaction. Physical ability to lift up to 40 pounds and stand or walk for extended periods is essential. This position demands a flexible, proactive approach to work and a genuine passion for creating positive guest interactions that encourage repeat visits and foster a loyal customer base. By joining Torchy’s, team members become part of a community-focused company that values its employees and strives to provide a supportive and fun work environment.