Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $35,360.00 - $41,600.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
401(k) retirement plan
Paid training
Employee Vehicle Purchase Program
Health and wellness support
Employee Discounts

Job Description

Central Valley Automotive is a well-established, family-owned and operated automotive dealership committed to providing exceptional service to its customers. Known for its customer-centric approach and dedication to quality, Central Valley Automotive has built a strong reputation in the automotive industry within the region. The company not only prioritizes delivering outstanding automotive products and services but also fosters a positive and supportive work environment where employees can thrive and develop professionally. As a respected dealership, Central Valley Automotive understands that its employees are the backbone of its success, and it is dedicated to nurturing their growth through comprehensive training, career advancement opportunities, and a welcoming culture that promotes teamwork and excellence.

The role of Cashier/Receptionist at Central Valley Automotive is an exciting and pivotal position that plays a crucial part in maintaining the dealership’s smooth daily operations and enhancing customer satisfaction. This position serves as the first point of contact for customers, requiring the individual to be friendly, approachable, and professional at all times. The primary responsibilities include processing customer payments accurately, managing the multi-line telephone system, and efficiently directing inquiries to the appropriate departments. Additionally, the Cashier/Receptionist provides essential administrative support by assisting with accounting functions such as accounts receivable and accounts payable, and performing various clerical duties to aid different departments.

This role demands excellent communication skills and the ability to manage multiple tasks simultaneously while maintaining a positive attitude and exceptional customer service standards. The Cashier/Receptionist must be proficient in handling payments via cash, check, or credit card, ensuring transactions are processed correctly and customers receive the proper receipts and change. Besides managing financial transactions, they are also responsible for answering calls promptly, minimizing wait times, and addressing customer concerns professionally, escalating issues when necessary to ensure a high level of customer satisfaction.

Being part of Central Valley Automotive means joining a team that values reliability, professionalism, and dedication. The dealership offers a comprehensive benefits package including medical and dental coverage, 401(k) retirement plans, paid training, and special employee perks like vehicle purchase programs and discounts on products and services. These benefits demonstrate the company’s commitment to employee well-being and long-term career development. The successful candidate will have the opportunity to grow within the company and contribute positively to its ongoing reputation for excellence in the automotive sector.

Overall, the Cashier/Receptionist position at Central Valley Automotive is ideal for individuals who are motivated, customer-oriented, and seeking to build a fulfilling career in a dynamic automotive environment. With a supportive team, steady work schedule, and numerous benefits, this role provides a meaningful opportunity to advance professionally while making a positive impact on the customer experience and dealership operations.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in cashier or receptionist roles preferred
  • Strong communication skills
  • Ability to handle cash and payment processing accurately
  • Basic computer proficiency
  • Ability to multitask and work in a fast-paced environment
  • Flexible availability including evenings and weekends
  • Valid driver's license

Job Qualifications

  • Previous receptionist, cashier, customer service, or administrative experience preferred
  • Experience with Microsoft Office Suite is a plus
  • Strong verbal and written communication skills
  • Professional appearance and demeanor
  • Excellent organizational and multitasking abilities
  • Ability to work flexible schedules, including evenings and weekends as needed
  • Ability to communicate customer needs and concerns effectively to management and staff
  • Basic accounting knowledge is preferred
  • Valid driver's license with a clean driving record

Job Duties

  • Process customer payments accurately using the dealership's computer system
  • Receive and record cash, check, and credit card payments
  • Issue receipts and provide accurate change when necessary
  • Answer incoming calls and direct customers to the appropriate department
  • Operate the dealership's multi-line telephone system
  • Provide professional, courteous, and efficient customer service at all times
  • Minimize customer wait times and ensure inquiries are handled promptly
  • Assist with basic accounting functions, including accounts receivable and accounts payable support
  • Handle customer concerns professionally and escalate issues when appropriate
  • Support managers and departments with clerical and administrative tasks as needed
  • Maintain knowledge of dealership departments and procedures to assist customers effectively
  • Collaborate with team members to ensure a positive customer experience

Job Criteria

Experience

Mid Level (3-7 years)


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