
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $12.00 - $15.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
term life insurance
Paid vacation
Paid holidays
401(k) with Company Match
associate discount
Job Description
JCPenney is a well-established American retail company known for serving diverse, working American families with a wide assortment of products that meet everyday needs and special occasions. With a commitment to inclusivity, JCPenney offers an extensive portfolio of fashion, apparel, home goods, beauty items, and jewelry sourced from both national and private brands. In addition to products, JCPenney enhances the customer experience by providing personal services such as salon, portrait, and optical offerings. Operating over 650 stores across the U.S. and Puerto Rico, along with a robust online presence at jcp.com, JCPenney caters to customers in multiple convenient shopping formats. Celebrating 120 years as an iconic American brand in 2022, the company continues to build on its legacy by connecting with communities and customers through excellent products and engaging retail experiences.
The role of Cashier at JCPenney is pivotal in delivering outstanding customer service and maintaining seamless sales operations within the store. As a Cashier, you will be responsible for greeting and assisting customers while embodying the company's WORTH values—welcoming, ownership, respect, teamwork, and honesty. Your interaction will include supporting credit, rewards, and gift card programs while actively promoting initiatives like the Findmore program aimed at driving sales and enhancing customer satisfaction. You will efficiently operate checkout stations, manage returns and re-ticketing tasks, and ensure merchandising standards are upheld at checkout areas.
Beyond customer transactions, your role will extend to supporting general store operations including omnichannel efforts, recovery, inventory management, and maintaining fitting rooms. You will assist with stocking impulse fixtures and replenishment to optimize product availability for customers. Furthermore, as a Cashier, you will support company initiatives related to shrink control and safety, contributing to a secure and efficient store environment. Meeting key performance standards such as those set by the company’s iCAP program, sales targets, service quality, and attendance expectations will be a crucial aspect of your responsibilities.
Success in this position demands strong problem-solving abilities, effective decision-making that boosts sales and customer service, and personal accountability. You will work collaboratively within a team to create a positive, inclusive atmosphere, taking proactive steps to enhance the customer experience with energy, urgency, and confidence. This position offers a competitive hourly wage ranging from $12.00 to $15.00, reflecting the importance of your role in sustaining JCPenney’s commitment to excellent retail service. Eligible associates also gain access to a comprehensive benefits package including medical, dental, vision coverage, term life insurance, paid vacation and holidays, and a 401(k) plan with company match. An associate discount on JCPenney merchandise is an added perk for all team members.
JCPenney stands as a strong employer offering career stability, growth opportunities, and a supportive workplace culture rooted in respect and community connection. This Cashier position is ideal for individuals dedicated to customer service excellence, teamwork, and achieving results that align with the longstanding values and aspirations of an iconic American retail brand. Join JCPenney and contribute to creating exceptional shopping experiences for thousands of customers daily, while growing your career in a company that values diversity, inclusivity, and associate well-being.
The role of Cashier at JCPenney is pivotal in delivering outstanding customer service and maintaining seamless sales operations within the store. As a Cashier, you will be responsible for greeting and assisting customers while embodying the company's WORTH values—welcoming, ownership, respect, teamwork, and honesty. Your interaction will include supporting credit, rewards, and gift card programs while actively promoting initiatives like the Findmore program aimed at driving sales and enhancing customer satisfaction. You will efficiently operate checkout stations, manage returns and re-ticketing tasks, and ensure merchandising standards are upheld at checkout areas.
Beyond customer transactions, your role will extend to supporting general store operations including omnichannel efforts, recovery, inventory management, and maintaining fitting rooms. You will assist with stocking impulse fixtures and replenishment to optimize product availability for customers. Furthermore, as a Cashier, you will support company initiatives related to shrink control and safety, contributing to a secure and efficient store environment. Meeting key performance standards such as those set by the company’s iCAP program, sales targets, service quality, and attendance expectations will be a crucial aspect of your responsibilities.
Success in this position demands strong problem-solving abilities, effective decision-making that boosts sales and customer service, and personal accountability. You will work collaboratively within a team to create a positive, inclusive atmosphere, taking proactive steps to enhance the customer experience with energy, urgency, and confidence. This position offers a competitive hourly wage ranging from $12.00 to $15.00, reflecting the importance of your role in sustaining JCPenney’s commitment to excellent retail service. Eligible associates also gain access to a comprehensive benefits package including medical, dental, vision coverage, term life insurance, paid vacation and holidays, and a 401(k) plan with company match. An associate discount on JCPenney merchandise is an added perk for all team members.
JCPenney stands as a strong employer offering career stability, growth opportunities, and a supportive workplace culture rooted in respect and community connection. This Cashier position is ideal for individuals dedicated to customer service excellence, teamwork, and achieving results that align with the longstanding values and aspirations of an iconic American retail brand. Join JCPenney and contribute to creating exceptional shopping experiences for thousands of customers daily, while growing your career in a company that values diversity, inclusivity, and associate well-being.
Job Requirements
- High school diploma or equivalent
- Ability to stand for long periods
- Reliable and punctual
- Basic math skills
- Ability to work flexible hours including weekends and holidays
- Good communication skills
- Ability to handle cash transactions accurately
Job Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to operate point of sale systems and mobile devices
- Strong communication and interpersonal skills
- Ability to work in a fast-paced retail environment
- Demonstrated problem-solving abilities
- Commitment to providing excellent customer service
Job Duties
- Greets and assists customers while providing excellent customer service
- Demonstrates WORTH behaviors consistently
- Assists with credit, rewards, and gift card programs
- Promotes Findmore and other sales programs
- Completes checkout processes including returns and re-ticketing
- Stocks and merchandises impulse fixtures and replenishments
- Supports omnichannel efforts and participates in inventory processes
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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