
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $19.00 - $25.40
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Store discount
financial wellness programs
Health and wellness support
Team member perks
Job Description
Whole Foods Market is a well-established retailer dedicated to offering the highest quality natural and organic products, with a commitment to sustainability and promoting healthy lifestyles. Known for its exceptional customer service and community-oriented culture, Whole Foods Market operates across the United States and internationally, providing shoppers with fresh, responsibly sourced groceries in an inviting and environmentally conscious setting. The company prides itself on fostering a workplace that values diversity, inclusivity, and development opportunities for all team members.
The Customer Service & E-Commerce team member position at Whole Foods Market plays a crucial role in enhancing the shopping experience for customers. This role involves assisting customers during the checkout process, performing all cash register functions accurately and efficiently, and bagging groceries to ensure customer satisfaction. Team members also work at the customer service desk, helping address shopper queries and concerns with courteous and friendly service that reflects the Whole Foods Market vision. This position requires adherence to company policies and standard operating procedures, including compliance with health and safety regulations such as food safety standards and government laws concerning the sale of age-restricted products like alcohol.
Beyond the frontline customer interactions, the role involves maintaining attractive and organized customer service displays and supporting community initiatives and company programs. Members of the Customer Service & E-Commerce team are expected to demonstrate patience, strong communication skills, and a passion for natural foods, embodying the core values of Whole Foods Market in all their duties. Flexibility is essential, as team members might be asked to perform additional tasks related to e-commerce operations or assigned shopper responsibilities.
This position offers an hourly wage ranging from $19.00 to $25.40, depending on experience, and includes eligibility for Whole Benefits for both full-time and part-time team members. Whole Benefits encompass a broad array of health and wellness supports, store discounts, paid time off, and financial wellness programs. Whole Foods Market emphasizes a fair and equal employment opportunity and encourages applications from individuals who share their mission of delivering exceptional and sustainable grocery experiences.
The Customer Service & E-Commerce team member position at Whole Foods Market plays a crucial role in enhancing the shopping experience for customers. This role involves assisting customers during the checkout process, performing all cash register functions accurately and efficiently, and bagging groceries to ensure customer satisfaction. Team members also work at the customer service desk, helping address shopper queries and concerns with courteous and friendly service that reflects the Whole Foods Market vision. This position requires adherence to company policies and standard operating procedures, including compliance with health and safety regulations such as food safety standards and government laws concerning the sale of age-restricted products like alcohol.
Beyond the frontline customer interactions, the role involves maintaining attractive and organized customer service displays and supporting community initiatives and company programs. Members of the Customer Service & E-Commerce team are expected to demonstrate patience, strong communication skills, and a passion for natural foods, embodying the core values of Whole Foods Market in all their duties. Flexibility is essential, as team members might be asked to perform additional tasks related to e-commerce operations or assigned shopper responsibilities.
This position offers an hourly wage ranging from $19.00 to $25.40, depending on experience, and includes eligibility for Whole Benefits for both full-time and part-time team members. Whole Benefits encompass a broad array of health and wellness supports, store discounts, paid time off, and financial wellness programs. Whole Foods Market emphasizes a fair and equal employment opportunity and encourages applications from individuals who share their mission of delivering exceptional and sustainable grocery experiences.
Job Requirements
- Must be able to lift 50 pounds
- standing or walking 6-8 hours per day
- ability to use hands for grasping, fine manipulation, pushing and pulling
- ability to bend, twist, squat and reach
- exposure to FDA-approved cleaning chemicals
- capacity to work in temperatures up to 90 degrees Fahrenheit
- ability to work in wet and cold environments
- flexible availability including nights, weekends and holidays
- ability to use tools and equipment such as box cutters and electric pallet jacks
- may require ladder use
- no prior retail experience required
Job Qualifications
- Strong basic math skills
- excellent communication skills
- ability to work as part of a team
- ability to deliver clear and respectful information
- customer service orientation
- effective time management and organizational skills
- passion for natural foods and commitment to company mission
- attention to detail
- willingness to learn and adapt to additional responsibilities
Job Duties
- Assists customers during the check-out process
- performs all cash register functions
- bags groceries efficiently
- works at the customer service desk
- maintains attractive customer service displays
- adheres to company policies and procedures including cash handling and health regulations
- supports e-commerce tasks and assigned shopper responsibilities
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

