Job Overview
Employment Type
Full-time
Part-time
Benefits
Paid Time Off
store discounts
Health care plans
401(k)
HSA
FSA
Pre-tax commuter benefits
Disability insurance
Life insurance
Paid parental leave
Pet insurance
critical illness insurance
accident insurance
home insurance
auto insurance
College Tuition Assistance
Career Development
Product training
Consumer classes
Job Description
Total Wine & More is a leading retailer specializing in wine, spirits, and beer, committed to providing customers with an exceptional shopping experience through an extensive product selection, knowledgeable staff, and outstanding customer service. This company operates a nationwide chain of stores where customers can explore a wide array of alcoholic beverages, accessories, and educational resources, fostering a passionate and informed community of beverage enthusiasts. As a respected leader in its industry, Total Wine & More emphasizes a customer-first approach and invests in team members' development through comprehensive training and career advancement opportunities. Known for its dynamic and inclusive work environment, the company is dedicated to creating a culture where employees feel valued, empowered, and equipped to succeed.
The role of Cashier at Total Wine & More is pivotal in delivering fast, friendly, and efficient service that shapes the customer's shopping experience from start to finish. As a Front End Team Member, you will be responsible for processing sales transactions accurately and efficiently, including handling payments, verifying customer identification, answering inquiries, promoting the store's loyalty program, and bagging purchased products. Beyond the primary cashier duties, opportunities exist to contribute as a sales associate or merchandiser/stock associate, offering a diverse and engaging work atmosphere. This role requires a solid understanding of store operations, customer engagement, and compliance with all laws and regulations governing the sale of alcoholic beverages.
Emphasizing professional growth, new employees are supported with product knowledge training, including wine, spirits, and beer education, ensuring they can confidently inform and inspire customers. Working in this position means maintaining high standards for store cleanliness, safety, and compliance, thus upholding Total Wine & More's reputation as a responsible retailer. The position offers both part-time and full-time employment options, accommodating various scheduling needs, including the availability to work evenings and weekends. Total Wine & More fosters a supportive environment that rewards dedication and encourages team collaboration, recognizing that well-informed and engaged employees are vital to delivering the best customer service.
Total Wine & More’s compensation reflects market standards and individual qualifications, guaranteeing at least the applicable minimum wage for the job location. Alongside competitive pay, the company provides a broad suite of benefits, including paid time off, health care plans, retirement savings options, and discounts, all designed to support employees’ overall wellbeing and career development. This inclusive workplace champion equal opportunity employment, ensuring all team members receive fair treatment and reasonable accommodations throughout the hiring process. If you are passionate about customer service, interested in the beverage industry, and ready to join a dynamic team, the Cashier position at Total Wine & More offers an excellent opportunity to grow your skills and contribute meaningfully to a premier retail environment.
The role of Cashier at Total Wine & More is pivotal in delivering fast, friendly, and efficient service that shapes the customer's shopping experience from start to finish. As a Front End Team Member, you will be responsible for processing sales transactions accurately and efficiently, including handling payments, verifying customer identification, answering inquiries, promoting the store's loyalty program, and bagging purchased products. Beyond the primary cashier duties, opportunities exist to contribute as a sales associate or merchandiser/stock associate, offering a diverse and engaging work atmosphere. This role requires a solid understanding of store operations, customer engagement, and compliance with all laws and regulations governing the sale of alcoholic beverages.
Emphasizing professional growth, new employees are supported with product knowledge training, including wine, spirits, and beer education, ensuring they can confidently inform and inspire customers. Working in this position means maintaining high standards for store cleanliness, safety, and compliance, thus upholding Total Wine & More's reputation as a responsible retailer. The position offers both part-time and full-time employment options, accommodating various scheduling needs, including the availability to work evenings and weekends. Total Wine & More fosters a supportive environment that rewards dedication and encourages team collaboration, recognizing that well-informed and engaged employees are vital to delivering the best customer service.
Total Wine & More’s compensation reflects market standards and individual qualifications, guaranteeing at least the applicable minimum wage for the job location. Alongside competitive pay, the company provides a broad suite of benefits, including paid time off, health care plans, retirement savings options, and discounts, all designed to support employees’ overall wellbeing and career development. This inclusive workplace champion equal opportunity employment, ensuring all team members receive fair treatment and reasonable accommodations throughout the hiring process. If you are passionate about customer service, interested in the beverage industry, and ready to join a dynamic team, the Cashier position at Total Wine & More offers an excellent opportunity to grow your skills and contribute meaningfully to a premier retail environment.
Job Requirements
- Must be 21 years of age or older
- Ability to walk bend down repeatedly and be on feet for 8-10 hours a day
- Ability to safely lift load and handle cases and pallets
- Ability to climb ladders and lift 50 lbs overhead and repeatedly
- May be exposed to various outdoor weather conditions throughout the workday
Job Qualifications
- High school diploma or equivalent preferred
- Passion for best-in-class customer service and team player mindset
- 1-3 years of work experience with 1+ years in a retail setting preferred
- Familiarity with point-of-sale systems and inventory management software
- Ability to work a flexible schedule including evenings and weekends
Job Duties
- Process sales transactions accurately and efficiently including identification verification payment handling answering inquiries promoting loyalty program and bagging product
- Deliver exceptional service and a personalized experience by greeting customers engaging to build relationships and informing about products and services
- Participate in wine spirits and beer training to build product knowledge
- Maintain knowledge of advertisements promotions and loyalty programs
- Maintain safety and cleanliness standards across the store
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
- Complete cross-functional responsibilities and other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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