
Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Tao Group Hospitality is a leading entertainment and hospitality group known for operating some of the most vibrant and high-volume venues in the nightlife and pool industry. With an impressive portfolio that includes nightclubs, lounges, restaurants, and pool operations, Tao Group Hospitality is renowned for delivering unforgettable guest experiences through exceptional service, cutting-edge entertainment, and a dynamic atmosphere. The company emphasizes professional development, guest satisfaction, and maintaining a positive environment for both guests and team members. Their venues are anchored in prime locations, attracting a diverse and high-profile clientele seeking premier hospitality and entertainment options.
The role of Cashier at Tao Group Hospitality is pivotal to ensuring smooth financial transactions and superior guest services within a fast-paced, high-volume nightclub and pool environment. This full-time role requires candidates to proficiently handle cash, checks, and credit card transactions while maintaining accuracy and compliance with company operating procedures. Cashiers serve as the first point of contact for guests, greeting them promptly and courteously, answering inquiries, and providing information about the venue, menus, and pricing. Maintaining a positive and professional demeanor, the Cashier is instrumental in reinforcing the brand’s commitment to outstanding guest experiences.
In addition to managing transactions, the Cashier's responsibilities include cultivating regular clientele through exceptional interpersonal skills and engaging with guests to foster repeat business. The position demands a keen eye for detail to ensure accurate counting and balancing of daily cash banks and preparing necessary documentation and reports for management review. Cashiers must also uphold company safety and sanitation standards, address any incidents of theft or vandalism, and ensure the cashier station remains clean and organized. Proficiency in POS systems and basic math skills is essential to performing daily duties efficiently.
The Cashier role also incorporates a marketing and client engagement element, requiring the management of social media accounts such as Facebook, Twitter, and Instagram to promote venue-specific events and build a personal clientele list. Team collaboration is crucial, as Cashiers support other team members and participate in promotional activities while maintaining a polished and attractive appearance consistent with the venue's image standards. This role is well-suited for candidates with at least five years of experience in hospitality, particularly those familiar with high-volume nightclubs, lounges, restaurants, or pool settings. The company requires employees to be 21 years or older, capable of thriving in a physically demanding and noisy environment with irregular and extended shifts, including evenings, weekends, and holidays.
This position offers a unique opportunity for individuals passionate about hospitality and guest interaction to be part of a dynamic team in a lively entertainment venue. The Cashier will receive specialized in-venue training provided by Tao Group Hospitality, ensuring alignment with the company’s standard operating procedures and guest service philosophies. Candidates should bring positive energy, excellent communication skills, and an ability to handle fast-paced and sometimes stressful environments while maintaining professionalism and confidentiality. Overall, this role is essential in delivering a seamless and enjoyable experience that aligns with Tao Group Hospitality's reputation for excellence in the nightlife and hospitality industry.
The role of Cashier at Tao Group Hospitality is pivotal to ensuring smooth financial transactions and superior guest services within a fast-paced, high-volume nightclub and pool environment. This full-time role requires candidates to proficiently handle cash, checks, and credit card transactions while maintaining accuracy and compliance with company operating procedures. Cashiers serve as the first point of contact for guests, greeting them promptly and courteously, answering inquiries, and providing information about the venue, menus, and pricing. Maintaining a positive and professional demeanor, the Cashier is instrumental in reinforcing the brand’s commitment to outstanding guest experiences.
In addition to managing transactions, the Cashier's responsibilities include cultivating regular clientele through exceptional interpersonal skills and engaging with guests to foster repeat business. The position demands a keen eye for detail to ensure accurate counting and balancing of daily cash banks and preparing necessary documentation and reports for management review. Cashiers must also uphold company safety and sanitation standards, address any incidents of theft or vandalism, and ensure the cashier station remains clean and organized. Proficiency in POS systems and basic math skills is essential to performing daily duties efficiently.
The Cashier role also incorporates a marketing and client engagement element, requiring the management of social media accounts such as Facebook, Twitter, and Instagram to promote venue-specific events and build a personal clientele list. Team collaboration is crucial, as Cashiers support other team members and participate in promotional activities while maintaining a polished and attractive appearance consistent with the venue's image standards. This role is well-suited for candidates with at least five years of experience in hospitality, particularly those familiar with high-volume nightclubs, lounges, restaurants, or pool settings. The company requires employees to be 21 years or older, capable of thriving in a physically demanding and noisy environment with irregular and extended shifts, including evenings, weekends, and holidays.
This position offers a unique opportunity for individuals passionate about hospitality and guest interaction to be part of a dynamic team in a lively entertainment venue. The Cashier will receive specialized in-venue training provided by Tao Group Hospitality, ensuring alignment with the company’s standard operating procedures and guest service philosophies. Candidates should bring positive energy, excellent communication skills, and an ability to handle fast-paced and sometimes stressful environments while maintaining professionalism and confidentiality. Overall, this role is essential in delivering a seamless and enjoyable experience that aligns with Tao Group Hospitality's reputation for excellence in the nightlife and hospitality industry.
Job Requirements
- Be at least 21 years of age
- have a minimum of 5 years hospitality experience in high-volume venue
- possess knowledge of POS systems
- demonstrate ability to communicate in English
- be able to work extended and irregular shifts including evenings, weekends, and holidays
- have physical ability to bend, kneel, stand for long periods
- be able to lift and push up to 75 lbs
- maintain a professional appearance
- pass company safety and sanitization standards
- have experience working in noisy, crowded environments
Job Qualifications
- High school diploma or equivalent
- minimum 5 years experience in hospitality in a high-volume venue
- proficiency in POS systems
- strong guest relations skills
- ability to work in nightclub, lounge, restaurant, or pool operations
- excellent communication skills in English
- ability to maintain professional appearance
- effective teamwork and interpersonal skills
- basic math ability
- experience with social media platforms for marketing
- ability to handle stressful environments
- knowledge of safety and sanitation standards
- ability to meet physical demands of lifting, standing, and bending
Job Duties
- Greet guests promptly, courteously, and with an upbeat attitude
- respond to guest inquiries and requests politely
- anticipate guest needs proactively
- provide guests with information and directions
- refer unusual requests to management
- adhere to company standard operating procedures
- maintain company sequence of service standards
- provide venue information including menus and pricing
- recognize and cultivate regular guests for repeat business
- maintain atmosphere control by circulating through work area
- report incidents of theft, vandalism, or violations
- process all payments including cash, credit card, room charges, and comps
- respond to guest complaints positively and resolve errors
- communicate effectively in English with guests and co-workers
- keep area clean and organized
- complete nightly, weekly, opening, running, and closing duties
- report equipment failures and safety hazards
- uphold safety and sanitation standards
- clean spills and dispose trash properly
- prepare guest checks using POS system
- perform basic math calculations
- count and balance cash bank
- prepare daily reporting forms
- stock cashier station with supplies
- follow proper checkout procedures
- maintain and update social media pages for promotional activities
- participate in guest list management
- develop and maintain a personal clientele list
- pose for pictures and participate in marketing events
- interact and entertain guests professionally
- promote venue-specific events
- assist other team members as needed
- create and maintain a sense of urgency
- present an alluring image in uniform
- maintain service rapport through company philosophy
- perform additional related duties as assigned
- inform management of complaints or incidents
- maintain professional appearance
- meet company confidentiality and teamwork standards
- work extended and irregular shifts including evenings, weekends, and holidays
- handle fast-paced and noisy environments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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