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Cashier – KKD 636 Tempe – Baseline (Tempe, AZ)

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
Career advancement opportunities

Job Description

Krispy Kreme Doughnut Corporation is a world-renowned specialty retailer and wholesaler of premium-quality sweet treats, famous for its iconic Original Glazed Doughnuts and a wide variety of delicious doughnut flavors and beverages. Established over 80 years ago, Krispy Kreme has grown to become a beloved brand with a loyal customer base spanning across numerous countries, known for its distinctive hot doughnuts, fun atmosphere, and exceptional customer service. As a company that emphasizes quality, community, and innovation, Krispy Kreme continually seeks passionate individuals eager to contribute to its mission of making everyday moments more enjoyable through its products and services.

The Cashier role at Krispy Kreme is integral to maintaining the high standards of customer satisfaction and operational excellence the brand is known for. As the first point of contact for customers, the Cashier is responsible for delivering friendly, efficient service, ensuring patrons have a positive and memorable experience. This position demands a professional demeanor and a commitment to upholding the Krispy Kreme brand image through impeccable store appearance and adherence to company policies and procedures. Employed in a dynamic retail environment, Cashiers at Krispy Kreme play a crucial role in driving sales by accurately processing orders, handling payments, and engaging customers with suggestive selling techniques that enhance customer choice and increase sales.

Additionally, Cashiers assist with product preparation, including mixing ingredients for doughnut processing such as glazes, fillings, and icings, following precise company formulas to maintain product consistency and quality. Responsibilities extend beyond customer interactions to include restocking products for freshness, participating in inventory management tasks like unloading delivery trucks, and maintaining cleanliness and sanitation standards throughout the store to ensure a safe and welcoming environment for both employees and customers. This includes thorough cleaning duties such as sweeping, mopping, sanitizing bathrooms and customer areas, emptying trash, and ensuring the store exterior and parking lot are tidy.

The role requires physical stamina and the ability to perform various tasks that may involve lifting items up to 50 pounds, prolonged periods of standing and walking, and operating cleaning equipment. Expected attributes include excellent customer service and communication skills, basic mathematical literacy for handling transactions, and the capacity to understand and follow detailed training materials and procedures. Candidates are also required to pass a drug screen and criminal background check. While a high school diploma or equivalent is preferred, it is not mandatory.

Working conditions for this position involve exposure to both air-conditioned and un-air conditioned environments where temperatures can rise significantly, as well as noise levels in processing areas that may require raised voices for effective communication. With comprehensive training and cross-training opportunities available, Cashiers can develop a broad skill set including load out procedures, preparing them for potential growth within the company.

This cashier position at Krispy Kreme offers a balanced blend of customer service, operational support, and physical activity, making it an excellent opportunity for individuals seeking a dynamic role in the food retail industry, with prospects for skills development and career progression within a globally respected brand.

Job Requirements

  • Basic education or equivalent
  • Experience in customer service preferred
  • Ability to handle cash transactions accurately
  • Capability to stand for extended periods
  • Physical ability to lift up to 50 pounds occasionally
  • Good communication and interpersonal skills
  • Ability to maintain cleanliness and sanitation standards
  • Willingness to work in a fast-paced retail environment
  • Ability to follow detailed procedures and training guidelines

Job Qualifications

  • Excellent customer service skills
  • Excellent communication skills
  • Basic mathematical skills
  • Basic literacy skills
  • Ability to pass drug screen and criminal background check
  • High school diploma or equivalent preferred

Job Duties

  • Answering questions and providing courteous service to customers
  • Taking and completing orders accurately and efficiently
  • Politely engaging in suggestive selling techniques
  • Accepting payment for product and delivering correct change
  • Inspecting product for quality according to Krispy Kreme company standards
  • Preparing all ingredients necessary for doughnut processing (glaze, fillings and icings - using the correct formula)
  • Restocking products to guarantee freshness
  • Unloading delivery trucks
  • Follow procedures and company standards as outlined in the Krispy Kreme Retail and Processing Specialist Training Workbooks
  • Answer telephone in a timely manner and utilize Krispy Kreme greeting procedures
  • Offer product samples to customers at GM's discretion
  • Other miscellaneous duties as assigned
  • Performing sanitation duties in order to maintain an internal and external clean, safe, and sanitary shop
  • Sweeping and mopping all required areas inside the store
  • Cleaning, sanitizing and stocking bathrooms
  • Cleaning and sanitizing tables and chairs in customer area
  • Emptying interior and exterior trash receptacles
  • Ensuring the parking lot and surrounding areas are kept clean
  • Washing windows

Job Criteria

Experience

Entry Level (1-2 years)


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