Cashier / Guest Service Representative

Job Overview

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Compensation

Hourly
Range $18.45 - $18.50
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Work Schedule

Flexible
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Benefits

competitive salary
Tips
meal discounts
employee growth opportunities
flexible schedule
Daily loaf of bread

Job Description

Boudin Bakery, a renowned company with a rich history in the bakery industry, stands as a premier establishment known for its quality products and exceptional customer service. Specializing in artisan bread and baked goods, Boudin Bakery has built a reputation as a welcoming and community-oriented business that values tradition and innovation alike. With a focus on creating a stellar guest experience, Boudin operates both retail bakery locations and cafes where customers can enjoy fresh baked goods in a cozy and inviting atmosphere. The company is committed to maintaining high operational standards and fostering a work environment that encourages employee growth and satisfaction.

The role of the Guest Service Representative (GSR) at Boudin Bakery is essential as the primary point of contact for guests. This position involves delivering an excellent service experience by positively representing the Boudin brand, providing prompt and friendly service, and ensuring the delivery of quality products. The GSR maintains a clean, comfortable environment while supporting daily operational standards essential to the store's smooth running. This full-time position offers competitive pay starting at $18.45 to $18.50 per hour, with the added benefit of participating in a tip pool that averages an additional $2 to $4 or more per hour. Employees also enjoy generous meal discounts, flexible scheduling, and opportunities for career advancement within the company. Additionally, GSRs receive a daily loaf of bread as a unique perk, further emphasizing Boudin's commitment to valuing their team members.

This job is ideal for individuals who thrive in customer-facing roles and enjoy working in a fast-paced environment. Successful Guest Service Representatives demonstrate excellent communication skills, friendliness, efficiency, and a passion for providing outstanding customer service. They contribute significantly to the overall ambiance of the bakery, ensuring that each guest feels welcomed and valued. The role requires multitasking ability, attention to detail, and a willingness to maintain cleanliness and organization in the workspace. Boudin Bakery supports its staff with flexible schedules which accommodate various life needs, making this an accessible and attractive opportunity for a wide range of applicants.

Job Requirements

  • high school diploma or equivalent
  • ability to work flexible hours including weekends and holidays
  • cash handling experience preferred
  • ability to stand for extended periods
  • reliable and punctual

Job Qualifications

  • high school diploma or equivalent preferred
  • prior customer service experience is a plus
  • excellent communication and interpersonal skills
  • ability to multitask and work in a fast-paced environment
  • strong attention to detail
  • friendly and approachable demeanor

Job Duties

  • greet guests and provide prompt, courteous service
  • represent the brand positively at all times
  • maintain cleanliness and comfort of the service area
  • assist in upholding operational standards
  • handle transactions accurately and efficiently
  • participate in the tip pool
  • support team members during busy periods

Job Criteria

Experience

Entry Level (1-2 years)


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