
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.00 - $16.00
Work Schedule
Standard Hours
Benefits
Free team member meal
Wingstop gift card discount
Free 24/7 primary virtual doctor visits
Free Mental Health Resources
Free legal services
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Referral program
Wingstop Foundation financial assistance
Paid Time Off
holiday closures
401(k)
Stock options
Employee assistance program
team member recognition
competitive pay
Job Description
Wingstop is a leading fast-casual restaurant chain specializing in chicken wings and bold flavor experiences, with over 1,500 locations across the country. Founded in 1994, Wingstop has built a reputation not only for its exceptional wings and signature flavors but also for its commitment to fostering a vibrant company culture centered around its people. With a focus on providing professional growth opportunities, Wingstop has developed a robust internal continuing education platform offering more than 70,000 development courses to support career progression. As an equal opportunity workplace and affirmative action employer, the company embraces diversity, celebrating the unique contributions of its team members and fostering an inclusive environment that benefits employees, guests, and the surrounding community.
Hiring for the role of Guest Service Expert & Cashier, Wingstop is looking for passionate team members who embody the Spirit of Service and bring a genuine desire to deliver world-class hospitality. This position plays a critical role in creating memorable dining experiences by providing friendly, fast, and accurate service to all guests. As a cash handler and face of the brand, the Guest Service Expert & Cashier is responsible for greeting guests promptly, handling orders efficiently, and ensuring all food safety and cash management procedures are adhered to. This role demands excellent organizational skills, multitasking ability, and a calm demeanor in a high-paced environment, all while maintaining Wingstop's commitment to quality and flavor excellence.
The position offers competitive pay ranging from $12.00 to $16.00 per hour depending on location, reflecting Wingstop's commitment to rewarding hard work and dedication. Additional perks include a free team member meal, gift card discounts, access to 24/7 virtual doctor visits for the employee and their families, mental health resources, legal services, and comprehensive medical, dental, and vision plans. Educational benefits such as tuition reimbursement and ongoing learning opportunities support the company’s investment in employee development. Employees also enjoy financial support through programs like Wingstop Foundation assistance, paid time off, holiday closures, 401(k) savings plans, stock options, and referral bonuses. This role offers the chance to be part of a passionate team that values authenticity, entrepreneurial spirit, and fun while striving to serve the world flavor every day.
Working as a Guest Service Expert & Cashier at Wingstop means becoming part of a team that takes pride in serving bold, crave-worthy wings with care and attention. The successful candidate will thrive in a fast-paced setting, embracing the Wing Team Traits which include being well organized, detail-oriented, having a strong work ethic, and a curious mindset eager to learn and improve continuously. This position also requires compliance with all food, health, and safety regulations, ensuring a safe and clean environment for both teammates and guests. As part of the Wingstop family, individuals get to grow professionally while contributing to the collective success of one of the fastest-growing brands in the restaurant industry. If you seek a career rather than just a job, and want to be part of a team that truly cares, Wingstop is the right place for you.
Hiring for the role of Guest Service Expert & Cashier, Wingstop is looking for passionate team members who embody the Spirit of Service and bring a genuine desire to deliver world-class hospitality. This position plays a critical role in creating memorable dining experiences by providing friendly, fast, and accurate service to all guests. As a cash handler and face of the brand, the Guest Service Expert & Cashier is responsible for greeting guests promptly, handling orders efficiently, and ensuring all food safety and cash management procedures are adhered to. This role demands excellent organizational skills, multitasking ability, and a calm demeanor in a high-paced environment, all while maintaining Wingstop's commitment to quality and flavor excellence.
The position offers competitive pay ranging from $12.00 to $16.00 per hour depending on location, reflecting Wingstop's commitment to rewarding hard work and dedication. Additional perks include a free team member meal, gift card discounts, access to 24/7 virtual doctor visits for the employee and their families, mental health resources, legal services, and comprehensive medical, dental, and vision plans. Educational benefits such as tuition reimbursement and ongoing learning opportunities support the company’s investment in employee development. Employees also enjoy financial support through programs like Wingstop Foundation assistance, paid time off, holiday closures, 401(k) savings plans, stock options, and referral bonuses. This role offers the chance to be part of a passionate team that values authenticity, entrepreneurial spirit, and fun while striving to serve the world flavor every day.
Working as a Guest Service Expert & Cashier at Wingstop means becoming part of a team that takes pride in serving bold, crave-worthy wings with care and attention. The successful candidate will thrive in a fast-paced setting, embracing the Wing Team Traits which include being well organized, detail-oriented, having a strong work ethic, and a curious mindset eager to learn and improve continuously. This position also requires compliance with all food, health, and safety regulations, ensuring a safe and clean environment for both teammates and guests. As part of the Wingstop family, individuals get to grow professionally while contributing to the collective success of one of the fastest-growing brands in the restaurant industry. If you seek a career rather than just a job, and want to be part of a team that truly cares, Wingstop is the right place for you.
Job Requirements
- Must be at least 18 years of age
- Maintain dependable schedule and predictable attendance
- Have reliable transportation
Job Qualifications
- Previous restaurant experience is a plus
- Genuine desire to serve guests
- Outgoing personality
- Strong work ethic
- Able to handle multiple tasks with a sense of urgency and follow-through
- Well organized and detail-oriented
- Exhibits insatiable curiosity and an interest in self-improvement
Job Duties
- Greet all guests in a timely manner (3-5 seconds at most)
- Ensure each guest has a positive, long-lasting impression of the Wingstop experience
- Handle all orders and inquiries in a friendly and professional manner
- Ensure we provide a quality product to all guests with quick and friendly service
- Ensure safe handling procedures are followed at all times
- Listen well to team members and provide feedback
- Follow the cash management process and properly ring in all sales through the POS system
- Verify if the proper age requirements are met of all guests’ requests that involve alcoholic beverages
- Immediately notify the Manager of all safety, sanitation, or team member issues
Job Criteria
Experience
No experience required
Job Location
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