Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $22.26
Benefits
Paid Time Off
Generous store discounts
Health care plans
401(k)
HSA
FSA
Pre-tax commuter benefits
Disability insurance
Life insurance
Paid parental leave
Pet insurance
critical illness insurance
accident insurance
Discounted home and auto insurance
College Tuition Assistance
Career Development
Product training
Consumer classes
Job Description
Total Wine & More is a leading specialty retailer of fine wine, spirits, and beer, known for offering an extensive selection of quality products, competitive pricing, and exceptional customer service. Established with a passion for beverage education and a commitment to providing customers with a unique shopping experience, Total Wine & More is a destination for enthusiasts and casual shoppers alike. The company prides itself on a supportive and inclusive work environment where team members are valued as integral contributors to its ongoing success. With numerous locations across the U.S., Total Wine & More continually seeks motivated individuals eager to join its dedicated team and grow within a dynamic retail setting.
The Cashier role at Total Wine & More is pivotal to crafting positive customer experiences. Serving as the first and last point of contact for customers in the store, Cashiers are responsible for efficiently processing sales transactions, answering customer inquiries, and providing personalized service to ensure every visitor leaves satisfied. Beyond basic cashier duties, team members may also take on responsibilities as sales associates or merchandisers/stock associates, showcasing the company’s focus on versatile and knowledgeable staff. This role requires attention to detail, a strong customer service mindset, and flexibility in schedule to meet the needs of a bustling retail environment.
As a Cashier, you will accurately handle sales transactions, including verifying customer identification for age-restricted sales and processing various forms of payment. You will promote the company’s loyalty program to encourage repeat business and assist in bagging purchases securely for customers. Delivering exceptional service includes greeting guests warmly, engaging in conversations to build rapport, and sharing knowledge about products, especially in categories like wine, spirits, and beer. To support this expertise, team members participate in targeted product training sessions.
Maintaining a safe and clean shopping environment is another critical aspect of the role. You will ensure adherence to all laws, particularly those regulating the sale of alcohol, reinforcing Total Wine & More’s commitment to responsible retailing. Additionally, flexibility is expected as the position may involve varied scheduling, including evenings and weekends, with respect to business demand. Whether employed part-time or full-time, Cashiers are integral to the smooth operation of each store and contribute significantly to customer satisfaction and brand loyalty.
Total Wine & More offers a comprehensive benefits package designed to support the well-being and professional development of its staff. Compensation is competitive, with an hourly wage ranging from $18.55 to $22.26, reflecting factors such as experience and location. The company’s Total Rewards program includes paid time off, health care coverage, retirement savings options, and various insurance plans. With an emphasis on career growth, Total Wine & More provides ongoing product training and opportunities for advancement, making it an excellent place to build a rewarding career in retail.
The Cashier role at Total Wine & More is pivotal to crafting positive customer experiences. Serving as the first and last point of contact for customers in the store, Cashiers are responsible for efficiently processing sales transactions, answering customer inquiries, and providing personalized service to ensure every visitor leaves satisfied. Beyond basic cashier duties, team members may also take on responsibilities as sales associates or merchandisers/stock associates, showcasing the company’s focus on versatile and knowledgeable staff. This role requires attention to detail, a strong customer service mindset, and flexibility in schedule to meet the needs of a bustling retail environment.
As a Cashier, you will accurately handle sales transactions, including verifying customer identification for age-restricted sales and processing various forms of payment. You will promote the company’s loyalty program to encourage repeat business and assist in bagging purchases securely for customers. Delivering exceptional service includes greeting guests warmly, engaging in conversations to build rapport, and sharing knowledge about products, especially in categories like wine, spirits, and beer. To support this expertise, team members participate in targeted product training sessions.
Maintaining a safe and clean shopping environment is another critical aspect of the role. You will ensure adherence to all laws, particularly those regulating the sale of alcohol, reinforcing Total Wine & More’s commitment to responsible retailing. Additionally, flexibility is expected as the position may involve varied scheduling, including evenings and weekends, with respect to business demand. Whether employed part-time or full-time, Cashiers are integral to the smooth operation of each store and contribute significantly to customer satisfaction and brand loyalty.
Total Wine & More offers a comprehensive benefits package designed to support the well-being and professional development of its staff. Compensation is competitive, with an hourly wage ranging from $18.55 to $22.26, reflecting factors such as experience and location. The company’s Total Rewards program includes paid time off, health care coverage, retirement savings options, and various insurance plans. With an emphasis on career growth, Total Wine & More provides ongoing product training and opportunities for advancement, making it an excellent place to build a rewarding career in retail.
Job Requirements
- Must be 21 years of age or older
- Walk, bend down repeatedly, and be on feet for 8-10 hours a day
- Ability to safely lift, load, and handle cases and pallets
- Climb ladders and lift 50 lbs overhead and repeatedly
- May be exposed to various outdoor weather conditions throughout the workday
Job Qualifications
- High school diploma or equivalent preferred
- Passion for best-in-class customer service and team player mindset
- 1-3 years of work experience, 1+ years of experience in a retail setting preferred
- Familiarity with point-of-sale systems and inventory management software
- Ability to work a flexible schedule as business requires, including evenings and weekends
Job Duties
- Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
- Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
- Participate in wine, spirits, and beer training to build product knowledge
- Maintain knowledge of advertisements, promotions, and loyalty programs
- Maintain safety and cleanliness standards across the store
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
- Complete cross-functional responsibilities and other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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