Cashier - Full Time

Job Overview

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Employment Type

Full-time
Part-time
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Benefits

Paid Time Off
store discounts
Health care plans
401(k)
Disability insurance
Life insurance
Paid parental leave
Pet insurance
Critical illness and accident insurance
Career development and product training

Job Description

Total Wine & More is a leading retailer specializing in wine, spirits, and beer, widely recognized across the United States for its extensive selection and dedicated customer service. As a company, Total Wine & More takes pride in offering a wide range of products to meet the diverse preferences of its customers while fostering an engaging and educational retail environment. Known for its commitment to quality and customer satisfaction, the company supports both experienced professionals and new talent in achieving their career goals through continuous training, development, and a collaborative workplace culture. With stores conveniently located nationwide, Total Wine & More offers various opportunities for individuals passionate about the beverage industry and retail service to join a dynamic and supportive team.

The role of a Cashier at Total Wine & More is vital as it directly influences the customer's shopping experience by providing fast, friendly, and efficient service at the point of sale. The position, often referred to internally as a Front End Team Member, not only focuses on transactional accuracy but also enhances customer relations through product knowledge and engagement. Cashiers play a multifaceted role, which may include responsibilities as a sales associate or merchandiser/stock associate depending on store needs and staffing schedules. Positioned under the store management team, Cashiers are integral to maintaining the operational and safety standards of the store while delivering exceptional customer service.

Cashiers are expected to excel in managing sales transactions accurately, including processing payments, verifying customer identification, and promoting the store’s loyalty programs. They greet customers warmly, provide personalized product information, and participate in ongoing training specifically focused on wine, spirits, and beer to deepen their product expertise. Additionally, Cashiers contribute to maintaining the store’s cleanliness and safety, ensuring compliance with all applicable laws and regulations related to alcohol sales. The job also includes fulfilling cross-functional duties assigned by management, which may vary day-to-day based on business requirements.

This role offers both part-time and full-time employment options, with seasonal positions available that last no longer than six months. Employees may transition from seasonal to non-seasonal roles based on performance and business needs. Apart from competitive wages that meet or exceed minimum wage requirements based on location, Total Wine & More provides an extensive benefits package that underscores its commitment to employee well-being and professional growth. These benefits include paid time off, generous store discounts, comprehensive healthcare plans, retirement savings options, parental leave, and various insurance coverages, among others.

Working as a Cashier at Total Wine & More means being part of a company that values its employees as its greatest asset. The company supports its team members through a Total Rewards program that offers numerous resources to ensure their health, safety, and career development. Total Wine & More promotes an inclusive, drug-free workplace where equal opportunity employment principles are strictly upheld. This ensures all qualified applicants receive fair consideration without discrimination. Those interested in joining this vibrant retail team should be prepared for physical demands such as standing for extensive periods, lifting heavy items, and adapting to variable work schedules including evenings and weekends.

Overall, the Cashier role at Total Wine & More is suited for individuals who are passionate about customer service, eager to develop specialized product knowledge, and willing to contribute as an essential part of a retail team that prioritizes compliance, safety, and customer satisfaction. This position provides a robust foundation for career development within the retail industry, especially for professionals interested in the beverage market sector.

Job Requirements

  • Must be 21 years of age or older
  • Ability to walk, bend down repeatedly, and stand for 8-10 hours a day
  • Ability to safely lift, load, handle cases and pallets
  • Ability to climb ladders and lift 50 lbs overhead repeatedly
  • May be exposed to various outdoor weather conditions
  • High school diploma or equivalent preferred
  • 1-3 years of work experience preferred
  • 1+ years of experience in retail preferred
  • Familiarity with point-of-sale systems and inventory software
  • Ability to work flexible hours including evenings and weekends

Job Qualifications

  • High school diploma or equivalent preferred
  • 1-3 years of work experience preferred including 1+ years in retail
  • Passion for best-in-class customer service
  • Familiarity with point-of-sale systems and inventory management software
  • Ability to work flexible schedule including evenings and weekends

Job Duties

  • Process sales transactions accurately and efficiently including identification verification and payment handling
  • Answer questions and promote loyalty program
  • Deliver exceptional service and personalized customer experience
  • Participate in product knowledge training focused on wine, spirits, and beer
  • Maintain knowledge of advertisements, promotions, and loyalty programs
  • Ensure safety and cleanliness standards across the store
  • Adhere to all applicable laws and regulations related to alcohol sales
  • Perform cross-functional responsibilities and other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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