
Cashier - Detroit Metropolitan Wayne County Airport Restaurant's
Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Uniform allowance
Training and Development
Job Description
We are a renowned food and beverage operational company dedicated to delivering exceptional dining experiences to our guests. Our establishments are situated across various locations in the USA, where a commitment to quality service and guest satisfaction is paramount. As a leading player in the hospitality sector, we pride ourselves on maintaining a welcoming atmosphere and providing seamless customer interactions. We foster a culture of inclusivity and diversity, ensuring that every employee feels valued and empowered to bring their authentic selves to work. Our teams are integral in achieving our mission of excellence and hospitality, making our company a dynamic and vibrant place to work.
The role of the Cashier within our food and beverage operations is crucial for maintaining efficient transactions and elevating guest experiences. This non-exempt position reports directly to the Concept Manager, contributing vital front-of-house functions including processing payments via multiple methods such as cash, checks, credit cards, vouchers, or automatic debits. Cashiers play an active role in not only financial transactions but also in guest relationship management by greeting guests, assisting with inquiries, and ensuring satisfaction throughout their visit. The use of electronic scanners, cash registers, or related equipment is an essential part of the role, requiring precision and accuracy.
The Cashier is expected to uphold rigorous standards of guest service, maintain tidy and organized checkout areas, and ensure transaction accuracy through diligent cash drawer counts and transaction records. The position often demands swift resolution of guest complaints or queries, supporting an overall positive environment. Physical demands include standing for long periods and occasionally lifting or moving items up to 35 pounds, making physical stamina a key attribute for this position. The role offers an excellent opportunity for individuals looking to enhance their experience in hospitality and customer service within a structured and supportive workforce environment. We prioritize inclusiveness and equal opportunity in our hiring practices, welcoming applications from diverse backgrounds and ensuring reasonable accommodations to support all employees in their essential job functions.
The role of the Cashier within our food and beverage operations is crucial for maintaining efficient transactions and elevating guest experiences. This non-exempt position reports directly to the Concept Manager, contributing vital front-of-house functions including processing payments via multiple methods such as cash, checks, credit cards, vouchers, or automatic debits. Cashiers play an active role in not only financial transactions but also in guest relationship management by greeting guests, assisting with inquiries, and ensuring satisfaction throughout their visit. The use of electronic scanners, cash registers, or related equipment is an essential part of the role, requiring precision and accuracy.
The Cashier is expected to uphold rigorous standards of guest service, maintain tidy and organized checkout areas, and ensure transaction accuracy through diligent cash drawer counts and transaction records. The position often demands swift resolution of guest complaints or queries, supporting an overall positive environment. Physical demands include standing for long periods and occasionally lifting or moving items up to 35 pounds, making physical stamina a key attribute for this position. The role offers an excellent opportunity for individuals looking to enhance their experience in hospitality and customer service within a structured and supportive workforce environment. We prioritize inclusiveness and equal opportunity in our hiring practices, welcoming applications from diverse backgrounds and ensuring reasonable accommodations to support all employees in their essential job functions.
Job Requirements
- High school diploma or equivalent
- Previous cashier experience preferred
- Strong customer service skills
- Basic math proficiency
- Ability to stand for extended periods
- Good communication skills
- Ability to handle cash and operate electronic payment equipment
Job Qualifications
- H.S. diploma or equivalent
- Cashier experience in a food and beverage environment highly desirable
- Excellent guest service abilities while working directly with the public
- Basic mathematics skills with the ability to add, subtract, multiply, or divide quickly and correctly
- Able to develop cooperative working relationships with others
- Able to stand for long periods of time
Job Duties
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to guests
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Greet guests entering establishments
- Assist guests with any questions or requests they may have to ensure a great guest experience
- Maintain clean and orderly working and checkout areas
- Establish or identify prices of goods, and tabulate bills using cash registers, or optical price scanners
- Resolve guest complaints or call supervisor to get assistance
- Answer guest’s questions and provide information on goods sold at establishments
- Compute and record totals of transactions
- Sort, count, and wrap currency and coins
- Stock shelves, and mark prices on shelves and items
- Compile and maintain non-monetary reports and records
- Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
- Perform other duties as assigned by supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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