Cashier & Customer Service

Strike+Reel - Garland is a vibrant entertainment venue located in Garland, TX, known for its exceptional bowling experiences and friendly atmosphere. We are dedicated to providing guests with memorable moments through a combination of fun, hospitality, and excellent customer service. As part of the Strike+Reel family, we pride ourselves on a lively yet welcoming environment where both families and groups of friends can come together to enjoy a game of bowling, delicious food, and engaging entertainment. We aim to create a place where guests feel valued, comfortable, and eager to return for their next visit.

We are currently seeking a full-time or part-time Cashier and Customer Service team member to join our dedicated team at the Garland location. This role blends hospitality and operational responsibilities, serving as one of the key touchpoints for our guests. In this position, you will utilize cash registers, POS terminals, electronic scanners, and other equipment to conduct monetary transactions efficiently while ensuring guest satisfaction. Beyond transactions, the role involves ensuring the front of the house is orderly, restocking necessary items, managing phone inquiries, and addressing guest questions with accuracy and warmth.

The ideal candidate for this role is dependable, reliable, and possesses excellent customer service skills. Attention to detail is critical, as you will handle cash register operations including balancing at the beginning and end of your shifts. Key responsibilities also include greeting guests as they enter, taking and entering orders accurately into the POS system, and maintaining a neat and organized front area. Experience with handling guest needs and resolving operational issues related to bowling lanes is highly valued, as you will help run lane operations smoothly, assist guests with lane error codes or malfunctions, and keep lanes clean and well-stocked.

The position offers a dynamic work environment where multitasking is the norm, and teamwork is essential. If you have strong communication skills, a friendly demeanor, and a passion for delivering exemplary customer experiences, you will thrive in this role. Additionally, this role offers flexibility in employment type, accommodating both full-time and part-time schedules to suit your availability. Strike+Reel - Garland nurtures a supportive and professional workplace culture, encouraging continuous learning and excellence. Our team members enjoy engaging interactions with guests, collaborative work with colleagues, and opportunities to grow within the entertainment and hospitality industry.