Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities

Job Description

This opportunity is with a well-established retail grocery chain dedicated to providing an outstanding shopping experience through exceptional customer service and a welcoming environment. The company holds a strong commitment to its core values including respect, honesty, integrity, diversity, inclusion, and safety. It is recognized for fostering a safe, clean, and friendly atmosphere for both customers and employees alike. The company prides itself on a culture that encourages professional growth, teamwork, and delivering excellence in all aspects of service. The work environment is fast-paced, diverse, and requires employees to demonstrate strong interpersonal skills and a proactive approach to customer engagement. This role is ideal for individuals who thrive in dynamic settings and are passionate about providing superior service while upholding company standards and policies.

The Cashier/Checker position plays a vital role in the store’s daily operations by ensuring all customers receive prompt, friendly, and accurate service. This position involves processing customer transactions efficiently through the Point of Sale system, handling various payment methods including cash, checks, credit/debit cards, SNAP EBT, gift cards, and coupons accurately according to company policies. The Cashier/Checker must be highly visible on the sales floor, engaging customers with a warm greeting and offering assistance to enhance their shopping experience. Additionally, the role involves upholding strict adherence to food safety regulations, company policies on restricted sales items such as alcohol and tobacco, and loss prevention guidelines regarding cash handling. Beyond transactional duties, this position requires an individual capable of fostering a positive and safe shopping environment by identifying potential hazards and reporting maintenance needs. The position also demands flexibility to work cooperatively under pressure, manage conflict constructively, and maintain integrity when dealing with sensitive information. This role supports direct interaction with individuals of diverse backgrounds and age groups, including minors, older adults, and people with special needs, making inclusivity and respectful communication essential. The company offers a continuous application process indicating ongoing opportunities and a supportive team environment. This is an excellent opportunity for those seeking to develop their career in retail customer service with a reputable organization that values employees and customers alike.

Job Requirements

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math including counting, addition, and subtraction
  • Prior experience as a bagger or courtesy clerk preferred
  • Ability to work cooperatively in a high-paced environment
  • Ability to manage conflict constructively
  • Ability to act with honesty and integrity
  • Ability to provide support to diverse customer groups including minors and individuals with special needs
  • Must be able to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math including counting, addition, and subtraction
  • Prior experience as a bagger or courtesy clerk preferred
  • Ability to work cooperatively in a high-paced environment
  • Ability to manage conflict in a reasonable and cooperative manner
  • Ability to act with honesty and integrity
  • Ability to provide support to diverse customer groups including minors and individuals with special needs
  • Ability to follow directions and seek assistance as needed

Job Duties

  • Greet and assist customers actively and professionally
  • Process transactions quickly and accurately through the POS system
  • Handle various payment methods including cash, checks, credit/debit cards, SNAP EBT, and coupons following company policies
  • Adhere to company guidelines on cash shortages, overages, and restricted sales items
  • Report pricing discrepancies and maintenance needs to appropriate personnel
  • Comply with food safety regulations and safety procedures
  • Provide a welcoming environment by answering product questions and supporting customer needs

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